Office/operations Manager

4 days ago

Coquitlam, Canada Wesco Glass Restorations Ltd Full time

**RESPONSIBILITIES**
- Plans, organizes, and schedules the day for all technicians; establishes and monitors workflow and makes changes as necessary to improve quality of service.
- Completes daily tasks including, preparing glass estimates and invoices through QuickBooks, data entry, ordering and receiving glass, and filing.
- Adheres to established policies and procedures regarding quality assurance and accuracy in data input.
- Maintains confidentiality of all financial, personnel and resident data; maintains accounting records.
- Handles payments from customer’s concerning billings from residences, strata managers and commercial businesses; prepares bank deposits.
- Presents a positive attitude while providing a window glass quotes over the phone.

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:

- Customers must wear a mask while inside.
- Employees must wear a mask while on site.
- Hand sanitizer is available throughout the office.
- We practice social distancing with customers and suppliers.
- Reminder signs are hung to practice COVID protocol.

Application question(s):

- Are you a good team player and can you work well with colleagues?
- Do you have secretarial skills and experience with office procedures?
- Do you have knowledge with office equipment including computers, Microsoft office?
- Are you able to work in a fast-paced environment and have exceptional time management skills?
- Do you have a strong attention to detail and are willing to learn new things quickly?
- Are you able to read and write English as well as to understand complex verbal and written instructions in English?
- Do you have readable and understandable handwriting?
- Do you have patients and the ability to deal with customers over the phone, as well as understand how to communicate with them in a calm and collected manner?
- Are you able to complete tasks both assigned and unassigned with or without supervision?
- Do you have the skills to carry out simple mathematical equations while talking with customers?

**Education**:

- Secondary School (required)

Work Location: In person

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