Golf & Facilities Manager

The Golf and Infrastructure Manager at the resort oversees golf operations and the overall maintenance and upkeep of the resort's infrastructure equipment. This includes tasks such as managing the golf staff, maintaining the golf course and facilities, ensuring a high-quality experience for golfers, and managing the resort's buildings, grounds, and equipment.

Here's a more detailed breakdown of responsibilities:
Golf Operations and Facility Equipment Management:
l Staff management: Hiring, training, scheduling, and supervising golf operations personnel (e.g., specialty stores, starters, golf cart attendants, course staff).

l Customer Service: Ensuring a high-quality experience for all golfers, including tee time management, equipment rental, and addressing customer inquiries.

l Course Maintenance: Work closely with golf course supervisors to maintain the course to a high standard, including mowing, irrigation, and landscaping.

l Event Coordination: Planning and executing golf tournaments and events.

l Revenue Management: Manage green fees, merchandise sales, and other revenue streams related to golf operations.

l Budget Management: Develop and manage budgets for golf operations.

l Infrastructure Management:
l Facility Maintenance: Oversee the maintenance and upkeep of all resort buildings, including guest rooms, restaurants, and common areas.

l Site Maintenance: Manage landscaping, irrigation, and other outdoor maintenance.

l Equipment Management: Ensure that all resort equipment (e.g., vehicles, machinery, HVAC systems) is well-maintained and in good working order.

l Safety and Security: Implement and enforce security protocols and safety measures for the resort's infrastructure.

l Project Management: Managing small construction projects and renovation projects.

l Supplier management: Find and manage maintenance and construction service relationships with suppliers.

l Water and wastewater treatment: Manage the resort's related water issues.

**Overall**:
Strategic Planning:
Develop and implement strategic plans for golf operations and resort infrastructure.

Budgeting and Financial Management:
Manage budgets for both areas of responsibility.

Report:
Provide regular reports on golf operations and resort infrastructure performance.

Communication:
Maintain effective communication with all resort staff and stakeholders.

Work something out:
Identify and address issues related to golf operations and resort infrastructure.

**Qualification**:
**1. Education**
- **Bachelor's degree in one of the following**:

- **Hospitality management**, **resort management or business administration**:

- **Turf management** or **golf course management** (emphasis on golf operations).
- **Civil engineering**, **facilities management, or environmental science** (with a focus on infrastructure).

**2. Work experience**
- **10+ years** of experience:

- Resort operations with a focus on golf course management
- **Infrastructure equipment maintenance** (roads, utilities, water, buildings).
- Experience managing capital projects, **budgets, and vendor contracts**:

- Held leadership positions at luxury resorts, golf clubs, or hotel groups.

**3. Technical knowledge**
- **Golf Course Operations**:

- Lawn care and agronomic principles
- Irrigation systems and water management
- Golf events and tournament operations
- **Infrastructure management**:

- Preventive maintenance plan
- Utility Systems (Electricity, Water, Waste)
- Health & Safety Compliance & Environmental Regulations

**4. Skills**
- **Leadership and Team Management** - Ability to lead site planning, engineering, and operations teams
- **Financial Management** - Create and manage budgets, cost control, ROI analysis
- **Project management** - handling renovations, expansions, and large-scale maintenance
- **Customer Service Orientation** - Ensuring a superior guest experience
- **Problem Resolution and Crisis Management** - Respond quickly to operational disruptions

Pay: From $80,000.00 per year

Work Location: In person