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HR Technical Lead

2 weeks ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**What will you do?**

**_ Employee Experience Enablement_**
- Ensure that system design and functionality support intuitive, employee centric digital experiences
- Partner with HR and business stakeholders to identify pain points and translate them into technology solutions

**_ Solution Design and Delivery_**
- Lead the design and configuration of HR modules across our HR systems, primarily Workday, with a specialized focus in either Core HR, Talent, Payroll, Learning, Performance, Security, or related platforms
- Oversee integrations between HR platforms and enterprise systems to ensure data accuracy and seamless user experience
- Champion sustainable design principles and architectural patterns to ensure the long-term health and scalability of our HR systems
- Ensure solutions comply with security, privacy, and regulatory requirements
- Document processes, standard and best practices, provide training materials, and host user training sessions for stakeholders

**_ Agile Delivery and Cross Functional Collaboration_**
- Participate actively in agile ceremonies (planning, system demos, inspect and adapt, program, and huddles)
- Collaborate closely with product owners, scrum masters, HR partners, and IT to deliver incremental value
- Manage backlog prioritization, leveraging Jira, and guiding technical feasibility discussions with team

**_ Leadership and Mentorship_**
- Provide technical guidance and mentoring to HR Systems Analysts and other team members
- Support knowledge-sharing, documentation, and process standardization within the HR Digital Solutions team

**Continuous Improvement and Innovation**
- Monitor HR technology trends and recommend enhancements to improve usability, automation, and employee experience
- Gather feedback from employees and managers to continuously refine HR digital solutions
- Drive global process simplification alongside technical delivery

**What do you need to succeed?**
- 5+ years of progressive experience with HR Systems and technologies, Workday experience a plus
- Strong understanding of HR business processes
- Strong understanding of data governance, operating guidelines, and quality control best practices
- Proven ability to articulate and advocate for architectural best practices, influencing teams to build for maintainability and future adaptability
- Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
- Strong critical thinking, analytical, and problem-solving skills
- Experience in creating and analyzing HR reports and metrics
- Proficiency with Microsoft Office Suite, and intermediate level with Excel
- Detail-oriented with a focus on data accuracy and integrity
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders

**Key Competencies**:

- Employee-centric mindset, designing with end-users in mind
- Technical leadership
- Works fluidly to collaborate across HR, IT, and business teams in an agile environment
- Adaptability, continuous improvement mindset, and alignment with agile ways of working
- Pursues continuous improvement opportunities to streamline, automate and improve employee experience and ways of working
- Uses data insights to make effective decisions and improve solutions

**What's in it for you?**
- The opportunity to move along a variety of career paths with amazing networking potential
- Flexible Benefits from the day you join to meet the needs of you and your family
- We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
- We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada
- We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health
- LI-NB1

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you Several work options are available and can be discussed throughout the selection process depending on the role requ