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Technical Writer

2 weeks ago

Markham, Canada Carlton One Engagement Full time

Can work be meaningful? Can it mean more than money, meetings, projects and deadlines? Can companies create positive climate eco-action? Can they do well, and do good? We’re staking our business on ‘_Yes_’ to every one of those questions.

**About the Opportunity**:
**Responsibilities**:

- Research, outline, write, and edit content, working closely with various departments to understand project requirements
- Understand and study product offerings to be able to create articles and documents needed to understand the functionality of a product or service
- Edit documentation for clarity without changing key information
- Update documentation as products evolve
- Gather user feedback on documentation to improve usability

**Qualifications**:

- 2+ years of experience as an effective technical writer
- Experience in writing documentation and procedure manuals for various audiences
- Excellent written skills in English;
- Superb written communication skills, with a keen eye for detail
- Ability to handle multiple projects simultaneously
- Critical thinker and excellent problem-solving skills;
- Superior time-management skills;
**Nice to Have Qualification**:

- Experience publishing content in Hubspot
- Experience writing API white papers
- Background in engineering or computer science;
- Professional writing or creative writing experience;
- Experience working with Agile/Scrum software development teams

**Additional Perks**

Here are some additional “Perks” that we provide:

- Hybrid work environment
- All employees are eligible to earn Bravo reward points
- Access to our “Employee Benefits” portal - you can save hundreds of dollars annually
- Latest technology equipment
- Proximity to public transit
- Monthly company-wide events, great parties, and trips

**How to Apply