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Student Success Advisor

2 weeks ago

Lindsay, Canada Fleming College Full time

**What Are We About?**:
Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What We Offer**:
**Comprehensive Employee Benefits**:

- Excellent Benefits Package with Sun Life
- CAAT Pension Plan
- Generous Vacation Time
- Variety of Work/Life Balance Options
- Employee Assistance Program

**Commitment to Ongoing Learning & Development**:

- Paid Sabbaticals
- Tuition Subsidy
- Access to College Courses at a Nominal Fee
- Development Programs for all Employee Groups

**What This Position is About**:
The incumbent provides a single point of contact for learners considering the Academic Upgrading (AU) program within their assigned portfolio—Frost for LBS; all Fleming sites for WSIB. They are also a point of contact for the ministry and other community agencies that provide Literacy Basic Skills (LBS) programs or employments services (ES). The incumbent focuses on awareness building of the program, information-sharing and referrals with internal and external partners, gathering intake (and exit) information, initial assessment and orientation sessions, transitioning the learner to post-secondary programs, to apprenticeship or to employment and supporting the learner while in the AU program.

The Student Advisor is responsible for registration, record keeping, financial assistance, communication of marks from faculty to the Registrar’s Office, and reporting of statistical information to the college and the ministry.

Through learner consultation and analysis of assessment results, the incumbent creates, reviews and finalizes learner training plans and ensures correct documentation and reporting has been completed for the ministry. The incumbent inputs learner data into the ministry information system in a timely and accurate manner, including tracking learner progress (e.g., attendance, learning activities, milestones). The incumbent collaborates with other AU staff and AU faculty at all LBS sites to ensure consistency and compliance with ministry and college system procedures and processes.

This incumbent is also the primary point of contact for WSIB Return-to-Work Specialists and clients including Upgrading and Post-Secondary clients and is responsible for upholding the expectations in the Public Colleges WSIB contract including developing customized plans and service to the WSIB Injured or Ill Person (IIP), communicating with RTWS, and acting as the conduit between Fleming College, the client, and WSIB. The incumbent is committed to developing and maintaining a collaborative stakeholder and partnership approach to program and issues management.

**Work Schedules**:
This position has been designated as on-campus and is expected on-site 100% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Student Advisor Job Description

**What We Are Looking For**:
Completion of a two year Diploma in Employment/Career Counseling, Social Work, or Human Resources along with a minimum of three years of work experience:

- Recent, relevant work or volunteer experience in adult education and skills training, Career Consulting, career planning and human resources.
- Experience working independently in a front-line customer service position.
- Comfortable in a team environment and able to prioritize, organize and problem-solve one’s own work.
- Experience dealing with sensitive and confidential information and the Freedom of Information Act.
- Comfortable relating to students from varying social, academic, economic and cultural backgrounds.
- Knowledge of Ministry Literacy and Basic Skills Programs and Adult Learning Principles.

**Please Note: Support Staff**

**How To Apply**:
**Equity, Diversity & Inclusion**:
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to