IT Technician

2 weeks ago

Greater Toronto Area, Canada DM Lyons Consulting Full time

**_Salary $65-67K/year_**

**Position Overview**:
**Responsibilities**:

- Provide technical support and troubleshooting for hardware, software, and network-related issues.
- Install, configure, and maintain servers, workstations, and network devices.
- Manage and monitor network operations, including performance, security, and availability.
- Implement and maintain backup and disaster recovery solutions.
- Perform regular system updates, patches, and upgrades to ensure security and performance.
- Manage user accounts, permissions, and access controls.
- Evaluate and recommend IT solutions and technologies to meet business needs.
- Collaborate with other IT team members to resolve complex technical issues.
- Document IT procedures, configurations, and troubleshooting steps.
- Train and mentor junior IT staff members.
- Stay current with industry trends, best practices, and emerging technologies.
- Participate in IT projects and initiatives as assigned.

**Requirements**:

- Degree or Diploma in Computer Science, Information Technology, or related field (or equivalent work experience).
- Proven experience as an IT Technician, with at least 4-5 years in IT or network administration.
- Strong technical skills in networking, systems administration, and IT infrastructure.
- Proficiency in Windows operating systems. Proficiency in Mac is good to have.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Experience with setting up Windows server 2019 or latest, IIS, and ADA policies
- Experience with Microsoft 365 environment, Sharepoint, Entra ID, Intune, Azure AD, Group Policy
- Solid understanding of TCP/IP networking, DNS, DHCP, and VPN.
- Experience in VLAN and Firewall deployments.
- Knowledge of cybersecurity best practices and tools.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and collaboratively in a fast-paced environment.

Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Systems Engineer) are a plus.

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