Mobile Ambassador

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 11 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more

We are currently seeking a part time **Mobile Ambassador **for our Toronto Pearson Airport location. The Mobile Ambassador is responsible for monitoring the parking facilities by circulating regularly in company vehicle. They will assist customers with a variety of add-on services while monitoring.

**Why Join Indigo?**

Growth in a dynamic and supportive team
- Employee Referral Bonuses
- Parking during your shifts

**What Would You Be Doing?**
- Greet, welcome, and assist customers with any questions or inquiries
- Support customers with their use and navigation of the parking facilities and equipment
- Participate in monitoring the vicinity by circulating regularly in company vehicle
- Identify and issue violation tickets to vehicles that are, not limited to, illegally parked and violation of parking or traffic rules as prescribed by the airport
- Support and communicate directly with the supervisor on all necessary tasks
- Communicate and coordinate with various departments when required for customer assistance and/or parking facility maintenance
- Support customers in cases of technical machine errors
- Conduct space counts to coordinate the closing or opening of parking areas
- Set up and removal of all temporary signage in parking lots
- Complete daily maintenance reports and plans
- Keep parking areas and sidewalks safe and free of hazards and debris
- Other duties as required

**What Are the Working Conditions?**
- Operation may run 7 days a week, 24 hours a day
- Must be able to work outdoors in all weather conditions with frequent exposure to varying temperature conditions
- Must be able to lift and push up to 50 lbs.
- Must be able to sit and/or stand for long periods of time

**What Are We Looking For?**
- **Cautious and courteous driver, with a valid G license and a clean driving record**:

- Minimum 2-3 years of customer service experience is required
- Bilingualism (English and French) is a strong asset
- Strong communication skills with an open attitude to take direction and feedback
- Proven customer service-oriented attitude
- Excellent problem-solving skills
- Ability to work efficiently under pressure in a fast-paced environment
- A strong team player who can work independently with mínimal supervision
- Exceptional time management and organizational capabilities
- Results-oriented individual with a concern for accuracy and customer relations

The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process.

IPC2.

**Job Type**: Part-time

Expected hours: 16 per week

**Benefits**:

- Dental care
- On-site parking

Schedule:

- 8 hour shift
- Evening shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person