Mobile Attendant/Ambassador
2 weeks ago
Overview
Mobile Attendant/Ambassador - Toronto Airport, Indigo Park Canada - Toronto
October 09, 2025 Join Indigo Park Canada – Leading the Parking Industry At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move. We are currently seeking a Mobile Ambassador for our Toronto Pearson Airport location. The Mobile Ambassador is responsible for monitoring the parking facilities by circulating regularly in a company vehicle. They will assist customers with a variety of add-on services while monitoring.
What Would You Be Doing?
- Greet, welcome, and assist customers with any questions or inquiries
- Support customers with their use and navigation of the parking facilities and equipment
- Participate in monitoring the vicinity by circulating regularly in a company vehicle
- Identify and issue violation tickets to vehicles that are illegally parked or in violation of parking or traffic rules as prescribed by the airport
- Support and communicate directly with the supervisor on all necessary tasks
- Communicate and coordinate with various departments when required for customer assistance and/or parking facility maintenance
- Support customers in cases of technical machine errors
- Conduct space counts to coordinate the closing or opening of parking areas
- Set up and remove all temporary signage in parking lots
- Complete daily maintenance reports and plans
- Keep parking areas and sidewalks safe and free of hazards and debris
- Other duties as required
Working Conditions
- Must be able to work in a fast-paced environment
- Must be able to work outdoors in all weather conditions with frequent exposure to varying temperatures
- Must be able to lift and push up to 50 lbs
- Must be able to sit and/or stand for long periods of time
What Are We Looking For?
- Cautious and courteous driver, with a valid G license and a clean driving record
- Minimum 2–3 years of customer service experience is required
- Bilingualism (English and French) is a strong asset
- Strong communication skills with an open attitude to take direction and feedback
- Proven customer service-oriented attitude
- Excellent problem-solving skills
- Ability to work efficiently under pressure in a fast-paced environment
- A strong team player who can work independently with minimal supervision
- Exceptional time management and organizational capabilities
- Results-oriented individual with a concern for accuracy and customer relations
Equal Opportunity
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination. Accommodations are available on request in relation to materials or processes.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls, please.
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