Manager

3 days ago

Mississauga, Canada OTG Management Full time

**YOUR NEXT OPPORTUNITY IS NOW BOARDING**:
Join OTG as a Manager now at YYZ and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO,Healthcare and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.We transform airport experiences. You drive them.
**Position Summary**:
An OTG(FOH)Manageroverseesday-to-day operations while achieving operational excellence. Managersareresponsible forleading (FOH) hourly crewmemberssuchas Servers, Bartenders and Cashiers, ensuring service is executed at the highest level, guest satisfaction, maintainingbudgets, and upholding health and safety standards.

**Responsibilities**:
Oversee dailyoperationsfor OTGs diverse concepts,which include retail, QSR, and full-service restaurants in an allocatedarea.
Ensure that all food and beverageproducts align with OTGstandards for qualityand presentation. Manage scheduling and staffing to ensure optimalservice levels.
Accountable for successful onboarding + training plans for new hourlycrew members.
Maintain a positive work environment for all Crewmembers.
Provides a workplace free from hazards, following all safety policies set forth by the company, and conforming to any laws and regulations related to the workplace
Responsible for corrective actions for Coyle and NSF audits
Able to use the crewmember handbook and CBA to understand OTG policies and procedures. Communicate them with consistency

**Qualifications**:
Degree in hospitality preferred.
Minimum of 3 to 5 years of leadershipexperience in full-service restaurantsor retail.Multi-unitexperience a plus.
ProficiencywithP&L analysis, budgetingand forecasting.
Excellent verbal and written communication skills.
Proficiencywith Microsoft Suite.
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions.
**Salary Range**: $55,000 - $60,000 per year
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

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