Service Coordination Specialist
2 weeks ago
Acclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton’s most trusted home care and community support services provider - and have been for over 90 years. We have a proud and long tradition of providing home and community care to families across the region.
At Acclaim Health we pride ourselves on creating good in the world by giving back to our community, and through a culture of caring, for our patients, clients and our colleagues. We are offer our colleagues flexibility, recognition, benefits, a supportive learning culture, and an expectation of high standards, all while having fun
Acclaim Health announces the availability of one (1) **Temporary Full Time Service Coordination Specialist** working in the Speers Road Office in the Private Care department. This position requires the individual to work Monday to Friday from 8:00am to 5:00pm. This is a temporary position for approximately 13 months.
PRIMARY FUNCTIONS:
- Responds to all incoming telephone calls and provides information
- Resolves service issues by clarifying complaints; determining the cause of the issue; selecting and explaining the best solution to reach a resolution and expediting correction or adjustment
- Updates client notes in AlayaCare as required
- Processes patient/client cancellations and communicates to the appropriate team member or department
- Processes scheduling changes to meet patient/clients services and needs.
- Processes (Community Clinics only) appointment time changes as required in AlayaCare
- Communicates effectively with all members of the health care team, LHIN and other external care partners
- As required, assists with the replacement of staff to ensure appropriate staffing levels.
- Communicates complex patient/client information and situations to the appropriate Supervisor/Manager
- Effectively communicates changes and/or information to team members
- Updates client information into the electronic health record in AlayaCare
- Maintains an accurate and confidential filing system
POSITION REQUIREMENTS:
- Minimum 1 to 2 years office and customer service experience
- One year Community College, Business Administration Program or equivalent.
- Strong communication and interpersonal skills.
- Effective listening skills.
- Working knowledge of Microsoft Office and AlayaCare.
- Knowledge of the organization and services.
- Good organizational skills.
- Proven ability to multi-task and meet deadlines.
- Demonstrated ability to work independently and collaboratively as a team member.
**_All Acclaim Health staff members must provide proof of full COVID-19 vaccination_**
**_or a valid exemption prior to joining our team._**
Acclaim Health is committed to working towards a more inclusive, diverse and equitable world. We recognize that our work environment is stronger and our care more effective when it includes people of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status.
- Please note - only those applicants selected for interview will be contacted._
- Acclaim Health is an equal opportunity employer_
**Job Types**: Full-time, Fixed term contract
**Salary**: $20.72-$23.36 per hour
Schedule:
- Monday to Friday
**Experience**:
- office and customer service: 1 year (required)
Licence/Certification:
- Community College, Business Administration Program (preferred)
-
Delivery Coordinator/product Specialist
2 weeks ago
Oakville, Canada Budds' Group of Companies Full time**What makes a successful Product Specialist for the most dynamic premium automotive brand in the world? You must have a passion for premium automobiles, be technologically savvy, project a positive attitude, and provide exceptional service.**: The most successful BMW Delivery Coordinator/Product Specialists share similar character traits, including: -...
-
Service Coordination Specialist-general
2 weeks ago
Oakville, Canada Acclaim Health Full timeAcclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton’s most trusted home care and community support services provider - and have been for over 90 years. We have a proud and long tradition of providing home and community care to families across the region. At Acclaim Health we pride ourselves on...
-
Service Coordinator
5 days ago
Oakville, Canada Central West Specialized Developmental Services Full time**Why Join CWSDS** - **Meaningful work, supporting people with complex needs**: - **One of Canada’s top pension plans with HOOPP**: - **Comprehensive benefits and competitive wages**: - **Opportunity for growth and development / Training reimbursement**: - **Opportunity to have your voice heard on one of our many committees**: - **Equal opportunity...
-
Network Telephony Systems Specialist
1 week ago
Oakville, Canada Halton Regional Police Service Full timeNetwork Telephony Systems Specialist – Halton Regional Police Service Join our dynamic team as a full‑time Network Telephony Systems Specialist with the Halton Regional Police Service Information Technology Department and play a key role in shaping and maintaining cutting‑edge telephony, LAN, and WAN infrastructure. You’ll be responsible for...
-
Network Telephony Systems Specialist
24 hours ago
Oakville, Canada Halton Regional Police Service Full timeNetwork Telephony Systems Specialist – Halton Regional Police Service Join our dynamic team as a full‑time Network Telephony Systems Specialist with the Halton Regional Police Service Information Technology Department and play a key role in shaping and maintaining cutting‑edge telephony, LAN, and WAN infrastructure. You’ll be responsible for...
-
Network Telephony Systems Specialist
1 day ago
Oakville, Canada Halton Regional Police Service Full timeNetwork Telephony Systems Specialist – Halton Regional Police Service Join our dynamic team as a full‑time Network Telephony Systems Specialist with the Halton Regional Police Service Information Technology Department and play a key role in shaping and maintaining cutting‑edge telephony, LAN, and WAN infrastructure. You’ll be responsible for...
-
Service Coordinator
2 weeks ago
Oakville, Canada Central West Specialized Developmental Services Full time**Why Join CWSDS** - **Meaningful work, supporting people with complex needs**: - **One of Canada’s top pension plans with HOOPP**: - **Comprehensive benefits and competitive wages**: - **Opportunity for growth and development / Training reimbursement**: - **Opportunity to have your voice heard on one of our many committees**: - **Equal opportunity...
-
Service Coordination Specialist
5 days ago
Oakville, Canada Acclaim Health Full timeAcclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton’s most trusted home care and community support services provider - and have been for over 90 years. We have a proud and long tradition of providing home and community care to families across the region. At Acclaim Health we pride ourselves on...
-
Service Coordination Specialist
2 days ago
Oakville, Canada Acclaim Health Full timeAcclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton’s most trusted home care and community support services provider - and have been for over 90 years. We have a proud and long tradition of providing home and community care to families across the region. At Acclaim Health we pride ourselves on...
-
Event Specialist
2 weeks ago
Oakville, Canada Halton Regional Police Service Full time**The Team you are Joining - Who We Are**: The Halton Regional Police Service (HRPS) contributes to the safety and well being of more than 650,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps HRPS at the forefront of policing and as a...
