Trust & Safety Process Auditor
4 days ago
Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.
We embrace the best of both worlds Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).
**A select number of positions require full-time in office attendance**
**What you'll be doing**:
- Perform audits including governance of existing/new processes and ensuring compliance regulations are met
- Identify gaps (inefficiencies) or potential risks
- Create process flowcharts and checklists
- Create detailed audit reports summarizing findings and proposed changes/recommendations
- Create and maintain action items from audit reports
- Create and maintain documentation related to ongoing and new processes
- Communicate with multiple parties involved within a workflow (Gathering information and communication of gaps/risks)
- Create monthly and annual reports summarizing performed audits
- Act as an independent source with an objective view
- Engage in continuous updating of compliance / Trust & Safety regulations
**What you'll need to be successful**:
**Must Haves**:
- Must have a minimum of 3 years of experience reviewing and understanding processes.
- Must have knowledge of building flowcharts
- Strong knowledge of Microsoft Office (Visio (Or Gliffy), Excel, powerpoint)
- Effective time management & organization
- High attention to detail and excellent analytical skills
- Effective ability to take information and convert into condensed actionable items
- Strong communication skills written and orally
- Comfortable in a multitask/ priority changing environment
- Ability to think outside the box when seeking ways to make things more efficient
- Strong work ethic in both an individual and collaborative environment
**Nice to haves**:
- Knowledge of Microsoft Power Automate
- Experience with Jira or Confluence
**As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees**
**In this role you may be exposed to adult content
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