Member Service Supervisor

6 days ago

Slocan Park, Canada StellerVista Credit Union Full time

**The Opportunity**

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for.

**Basic purpose**

**(This position is outside of the bargaining unit)**

**Schedule Description**

**Permanent Full-Time - 37 Hours per week**

Tuesday-Thursday: 8:30am - 5:15pm

Friday: 8:30am - 5:30pm

Saturday: 8:30am - 2:15pm

**Minimum Qualifications**:

- Completion of a one-year post
- secondary certificate in business administration or operations management in a college or technical school environment.
- working knowledge of supervisory skills such as scheduling and work assignment, recruitment, and performance management
- ability to provide leadership, coaching and mentoring to an assigned team, and to motivate continuous learning and performance development in others.
- knowledge of and ability to administer a Collective Agreement within the day-to-day operations of the branch.
- working knowledge of credit union deposit products and services
- sound working knowledge of the current banking system
- success in responding to member enquiries and providing a high level of member service
- demonstrated proficiency in oral and written communication skills and the ability to project a courteous, professional image

OR
- An equivalent combination of education and experience.

**Compensation**:We are pleased to offer a competitive compensation package including but not limited to participation in extended benefits and pension programs, health and wellness programs, and a competitive vacation entitlement.

**Annual salary commensurate to education and experience.**

**Current annual salary range**: $60,716.00 - $75,895.00

**Job Location - **Slocan Park, B.C

**Closing date** - Open until filled.

**_ We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check._**

**We’re proud of our team. They make us who we are.**

**Education**: Required
- Technical/other training or better

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