Youth and Family Outreach Worker

The Youth Empowerment Society (YES) is seeking a dynamic **Youth and Family Outreach Worker** to provide vital community-based support to youth (ages 12-19) and their families across Greater Victoria. The Youth and Family Outreach Worker provides services and interventions through crisis response, safety assessment and risk reduction services. Whenever possible, the worker aims to provide conflict resolution support to assist in family stabilization and reunification. As a key member of our Youth and Family Support Services team, you’ll work directly with youth and their families to build safer, healthier, and more stable lives.

**Duties and Responsibilities**: To perform the job successfully the Youth and Family Outreach Worker must be able to consistently perform each essential duty adequately. Other duties may be assigned.

**Youth and Family Engagement and Service Planning**
- Work with youth and their families to carry out crisis intervention and support through urgent response, safety assessment and risk reduction to prompt a change in behaviour and/or situation.
- Assess barriers and strengths for clients and provide intervention services collaboratively with other community programs.
- Develop and implement intervention programs to assist Ministry of Children and Family Development (MCFD) and youth and families in determining goals and achieving the objectives developed.
- Work with youth, family, and others when appropriate, to complete initial and ongoing assessments and the development of individualized service plans.
- Facilitate referrals to appropriate community services, including identified medical, mental health, addictions, legal and family services.
- Provide behavioural management skills, crisis response, intervention and risk reduction services to best support youth and families as well as create a safe and stable environment, especially around issues such as trauma, suicidal ideation, mental health and addictions.
- Form mutually respectful partnerships with youth and their family support systems to address any issues and problems they face through parent-teen mediation and conflict resolution to support family stabilization and reunification.
- Maintain a collaborative and cooperative working relationship with MCFD, other professionals and the community, including police officers and probation.
- Provide regular and consistent outreach services to youth and their families as required.
- Provide support, information, education and referrals to family support systems as appropriate.
- Participate in integrated case management conferences, as required.
- Support youth to participate in the development and implementation of individualized short-term goals and establishing a transition plan.
- Demonstrate a level of cultural sensitivity and understanding of the client population.
- Form mutually respectful partnerships with youth and their family support systems to address any issues and problems they face.
- Accept the clients’ rights to self-determination and individuality and must not discriminate on the basis of race, ethnicity, language, religion, marital status, gender, sexual orientation, age, abilities, socio-economic status, political affiliations, or national ancestry.
- Demonstrate a client centred strength based approach.
- Maintain a positive conviction about the capacity of people to grow and change.
- Set appropriate boundaries, intervenes appropriately and maintains a helping role to meet the needs of the youth or other family members.
- Act as an advocate for youth and families and promotes empowerment for them to advocate on their own behalf.

**Program Development and Administration**
- Liaise and share relevant information with MCFD, police, judicial system, families, etc. in an effort to help make knowledgeable, informed choices regarding mutual clients.
- Fulfill the requirements of and participates in committees to meet the standards of CARF accreditation as established by agency policy.
- Maintain accurate reports and ensures all documentation is complete, including monthly and annual reports.
- Attend case management meetings as required by the Youth Empowerment Society.
- Participate in supervision meetings with Youth and family Counsellor, as required.
- Monitor and manage own attitudes, behaviours, well being, and professional development in relation to increasingly challenging client populations and complex or sensitive presenting issues such as trauma and abuse.
- Fulfill the requirements of and participates in committees to meet the standards of CARF accreditation as established by agency policy.
- Participate on internal and community committees as required.
- Manage and submit petty cash expenditures and remittances as required.
- Fulfill the requirements of health and safety policies, emergency procedures and protocols.
- Provide support and assistance to other YES programs.

**Professional and Personal Qualifications**
- The requirements listed below det