Payroll & Benefit Specialist

**Position Summary**

The Payroll & Benefits Specialist plays a critical role in ensuring accurate and timely processing of payroll and administering employee benefits programs within the organization. This position requires meticulous attention to detail, a strong understanding of payroll and benefits regulations, and excellent communication skills to effectively interact with employees and external vendor and is the direct support to Director of HR Operations.

**Essential Duties and responsibilities**
- Collaborate closely with the ADP Payroll Specialist and utilize ADP system to help ensure accuracy and timely processing of semi-monthly payroll.
- Review and approve Records of Employment (ROEs).
- Payroll reporting and data management.
- Reconcile, maintain, and audit payroll errors, adjustments, and employee records for accuracy.
- Field and respond to payroll inquiries and resolve discrepancies as required.
- Understanding the company's business issues to analyze requests for ad-hoc reports and determine the best approach for report generation and the modification of existing accounts.
- Escalating any concerns or risk areas promptly to the Director of HR Operation to ensure compliance.
- Maintain and update personal employee data changes in our internal payroll system, e.g. Benefit enrollments, retirement deductions, address changes, periods of leave etc.
- Calculate deductions for group health, life, and disability insurance premiums and communicate to employees and payroll staff.
- Prepare reports by compiling summaries of earnings, taxes, deductions leave, and non-taxable wages, and communicate with insurance carriers and other program vendors.
- May administer benefit and retirement programs, liaising with both providers to communicate updates regarding new hires, changes, or separations.
- Recommends process improvements deploys solutions and develops user procedures, guidelines, and documentation.
- Responsible for maintaining current processes through the payroll system integration period, including the existing manual auditing process and various interfaces.
- Responsible for preparation and delivery of HR Metrics, including but not limited to the Monthly Headcount report, Turnover Analysis.
- Remain in constant communication with teammates and management.
- Always remain in compliance with all legal and institutional requirements.
- Position reports to the Director of HR Operations

**Minimum Qualifications**
- Associate Degree, Bachelor’s preferred.
- Three or more years' experience working in payroll and benefits or similar roles.
- Significant experience working in multi-providence payroll is a plus.
- Excellent computer skills and knowledge of ADP WFN software (Plus).
- Located in our Toronto, Canada office.
- Excellent communications skills and interpersonal skills, both written and verbal

**Working conditions**
- Must be able to work in a fast-paced environment
- Office with open floor plan
- Business casual office attire
- Work is performed inside a temperature-controlled office building

**Physical requirements**
- Sit, stand, bend, lift occasionally lifting
- Ability to listen and speak with employees and vendors
- Occasionally lift up to 25 pounds
- View and type on computer screens for long periods of time

**Other duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Competencies**
- Knowledge of Payroll and Benefit laws and regulations
- Ability to work minimum direction and independently.
- Excellent communication skills (oral and written)
- Customer Management: Ability to summarize information and succinctly communicate analyses verbally and in writing.
- Problem Solver
- Identifies issues and resolves problems in a timely manner; uses reason even when dealing with issues
- Process-oriented: Designs & systematically executes proactively goals and objectives
- Organized: Possesses an ability to work on multiple projects, problems or tasks
- Team-oriented and Collaborative
- Demonstrates high integrity in all activities; does not cut corners to achieve goals.