Reception-store - Front Desk Receptionist

1 day ago

Edmonton, Canada MaKAmi College Full time

Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.- MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.
- The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.We are currently searching for an experienced full-time morning Receptionist to join the team. As the face of MaKami College, the role is responsible for providing our students with outstanding customer service and an exceptional experience while attending the college.

**Major Accountabilities/Responsibilities**
- Meet and greet all students, instructors and clients, making them feel welcome in a warm and sincere manner, directing them to the appropriate area of the College
- Answer and redirect telephone calls to the appropriate individuals
- Direct incoming mail and faxes to the appropriate person
- Act as a liaison between students and those employees who work with them
- General administrative duties to assist other departments including photocopying, data entry, filing, etc.
- Schedule and change client bookings for the clinic as required, and liaise with the Clinic Coordinator to ensure that any special or unusual client requests are known
- Assist with setting up and tearing down events or workshops
- Other duties as assigned which are deemed necessary to support colleagues in their roles or support the College in achieving its goals and objectives

**Knowledge & Experience**
- Previously experience working as a receptionist, preferably in an educational or clinical setting
- Knowledge of customer service principles and practices
- Ability to work a multi-line phone system
- Strong verbal and written communication skills
- Display a professional appearance and demeanour at all times
- Organized with strong attention to detail
- Reliable and dependable
- Patient and attentive to all individuals in a fast-paced environment

**Schedule: Monday to Friday, 7.45 am to 4.15 pm

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