Global People

WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their needs, collaborating to develop solutions, problem-solving and attending to the details. Our culture, as you would expect, reflects these traits. We are a diverse group of experts, from creative designers to talented engineers. Whatever expertise we bring from all over the world, we listen and learn from each other because we are aligned with a clearly understood purpose. Together, we create fun for families globally.

**Position**: Global People & Culture Generalist
**Department**: People & Culture

**Shift**: Full time, 40 hours a week
**Location**: Richmond, B.C
**Reports to**: Senior Manager, Global People & Culture

**Purpose**:
This position requires a self-starter with proven success working within a growing company. With an entrepreneurial spirit and a hands-on approach, the successful incumbent will support the day-to-day People & Culture operations to our headquarters in Richmond, BC, and remotely to the international offices. Flexibility in working hours will be required to cater to the regional needs. This is a hybrid role and has no direct reports.

**Essential Responsibilities**:

- Partner with Functional groups to provide strong support and guidance on employee relations, global talent acquisition & retention, performance management, compensation/total rewards, employee development, succession planning, etc.
- Support hiring managers to manage the end-to-end recruitment process for identified positions.
- Stay up-to-date with all employment legislation and regulations in Canada and provide expertise on best practices on human resources and talent management.
- Collaborate closely with Payroll and Accounting to manage benefits, sales agreements, international office employees and tax compliance.
- Establish effective working relationships and business partnerships based on trust, experience and credibility with all internal customer to respond to HR related concerns, questions or requests.
- Update or contribute to the creation of role profiles to meet the needs of the business and workforce plan.
- Recommend retention strategies to minimize attrition, particularly focused on top talent in a dynamic market.
- Support the HR department’s Strategy through involvement with training, program and policy development initiatives.
- Ensure that internal customers’ needs, expectations and requirements are voiced and considered in the development of Company programs and processes.
- Conduct orientation and initiate the onboarding process; collaborate with HR and business leaders to prepare or revise the onboarding processes for multiple global locations.
- Regularly update the HRIS with employee information and documentation.
- Initiate offboarding process, assist in the termination process as needed and perform exit interviews.
- Conduct surveys, collect employee feedback and generate ad hoc HR reports.
- Support cross-functional teams and committees such as Health and Safety Committee, Social Committee, as required.
- Perform other duties as assigned.

**Qualifications & Experience**:

- 3-5 years of progressive experience in a Human Resources Generalist role.
- Completion of post-secondary education in Human Resources or equivalent education and experience.
- CPHR or working towards a designation is an asset.
- Experience with HRIS systems preferably BambooHR or similar program is considered an asset.
- Up-to-date knowledge of Canadian and BC Employment Standards, human rights legislations, WorkSafe BC regulations, and Human Resources best practices.
- Strongly preferred: global mobility experience with multiple country employment laws, cultural norms, benefits and immigration laws. Specific experience with the following countries is preferred: Canada, United States, Germany, United Arab Emirates, China, Turkey, Saudi Arabia and India.

**Competencies, Skills and Abilities**:

- Advanced computer skills; proficient MS Office and Excel; knowledge of SharePoint is an asset.
- In depth knowledge of HR best practices and being able to adapt them to different situations.
- Action oriented approach - if you don't know something, you seek to find it out.
- Self-motivated with ability to work independently and collaboratively within the HR team and the organization.
- Strong analytical and problem-solving skills.
- Ability to work with judgment, discretion and confidentiality.
- Demonstrate excellent time management and organizational skills.
- Occupational Health and Safety Regulation knowledge an asset.
- Must be legally eligible to work in Canada.

**Whitewater Competencies**:

- Accountability - We do what we say
- Collaboration - We work well together
- Customer Focus - We know and respond to our customers
- Communication - We listen to and understand each other
- Authenticity - We are honest and trust each other
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