Business Process Owner

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun. We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain - and yes, it will get rough. But that's what makes the journey worthwhile. So, lace up your boots and let's tackle the climb together. **Site Location: 2233-A2 Sheppard Ave. West, North York, Ontario** **NOC: 21221** **Wage: $57.75 per hour** **Position Type: Fulltime, Permanent** **The Opportunity**: As a family owned and led company, Riverside Natural Foods ("Riverside" or the "Company") has the freedom to pursue our founders' vision of being a values-based and purpose driven food company that puts people first - our employees, our consumers, our partners, and our communities. Our purpose of "inspiring a healthier and more compassionate world" starts within our four walls and extends well beyond them to include everyone we can positively impact through our products, our business, and our relationships. Continued rapid growth fueled by our focus on delivering disciplined growth to build a bigger, more capable, more productive, and more responsible business has created the opportunity to strategically invest in the creation of Business Process Owner (BPO) positions across different Business Domains. BPOs play a critical role in optimizing our business processes via technology and with an enterprise view. The purpose of the BPOs is to enable scalability and profitable growth for the company by strengthening Riverside's capabilities and delivering leading practices. **Position Summary**: The BPO's mission is to build and sustain a capable organization for profitable growth; this entails deploying and driving adoption of leading practices as well as effectively leveraging SAP and other enterprise technology. The Source to Pay (STP) BPO is a trusted business expert in the process domain with a keen eye in driving efficiencies with an end-to-end/enterprise view of the business operations. They are the custodians of established processes and practices to protect the business value and efficiencies these are intended to deliver. The STP BPO is a transformation champion who stays current with industry norms and leading practices as well as technology trends. They are the catalysts that enable effective and integrated business processes that boost business performance and capabilities for people, profit & planet. **Primary Responsibilities**: **_ Strategic_** - Be a key ambassador of the organization's vision, mission, and overall business strategy; - Role model the Company's core values and culture; inspire and motivate people; continually work to enhance culture; - Develop and demonstrate **OWNERSHIP** to lead processes that facilitate teamwork, communications and effective decision-making across the entire enterprise; - Create and maintain an environment of partnership and collaboration with all other departments to assure the attainment of overall Company goals; - Liaise with the Sourcing team and other business function(s) linked to Source to Pay to define and deliver a quarterly initiatives plan anchored in business objectives and goals; - Collaborate with other BPOs and IT Solution Owners in the creation of an enterprise process & technology roadmap; - Leverage enterprise and cross-functional understanding to define optimal solutions & processes leading to tangible business results. **_Operational_** - Drive business transformation and efficiency through the development of leading practices/processes and tools; - Monitor the performance, effectiveness, and efficiency of specific core business processes; - Ensure technology is exploited to its full potential based on business goals; - Maintain and lead the delivery of a portfolio of improvements and initiatives with a clearly articulated business value that is aligned with the Enterprise Processes & Technology roadmap; - Lead successful SAP modules' implementation with a high level of satisfaction and adoption across all business levels from top management to end users; - Identify, document, and test new scenarios; maintain documentation of test scenarios in central repository; - Active participation in the Enterprise Capabilities Working Council to review, assess, and prioritize new/change requests submissions with a recommendation for Steerco; - Active member of the SAP Change Board; - Create and safeguard an enterprise