Greeter

4 days ago

Richmond, Canada Wings Full time

**Job Summary**

Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.

**Job Functions**
- Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
- Collects payment from customers immediately, in accordance with established cash handling procedures.
- Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
- Keeps host area stocked and clean, e.g., reservation book, crayon and take our menus.
- Handles incoming telephone calls immediately, and takes to go orders as appropriate.
- Maintains proper supply of clean menus.
- Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
- Assist service personnel in clearing and setting tables.
- Performs cleaning and stocking duties as assigned.
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
- Assists other service personnel as needed.

**Accountabilities**

Customer are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company service expectations and timing standards.

**Qualification Standards**
- Must be able to observe and differentiate between monetary denominations.
- Ability to communicate with customers.
- Must have sufficient mobility to more and/or operate in work area.

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: From $15.65 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- Night shift

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- working with people: 1 year (required)
- Guest services: 1 year (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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