Credit and Collection Specialist

3 days ago

SaintLaurent, Canada Hitachi Energy Canada INC. Full time

**Description**

At Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

**General Information**:
**Responsibilities**:

- Cash collection in line with Group guidelines and cooperate with global initiatives in credit and collection management.
- Monitor customer accounts to ensure they are in good standing and reconcile customer accounts. Release orders when required.
- Create disputes and follow up to resolution. Reach out to the Businesses when they are to action the disputes.
- Identify partial payments; analyze and determine which are related to retentions.
- Creation and setup of new customer accounts.
- Complete credit assessments for all new and existing customers, as well as when increase of credit limits are required. Identify credit risks.
- Communicate with customers; collection, providing requested invoice copies, providing account statement copies.
- Provide excellent customer service to both external and internal customers.
- Proactively work together with key stakeholders outside of the AR department and the CSS Finance to support end-to-end improvements in the Order to Cash process.
- Work as a key member of the CSS Finance AR team to establish a culture within the CSS Finance which promotes professional ownership of service levels.
- Coordinate with CSS Hub Cash Application team, Customer Master team and CIT team.
- Promote professional ownership of services provided to business partners. Develop relationship with business partners.
- Provide guidance to Accounts Receivable intern(s) to ensure commitment and deliver high quality services.

**Qualifications**:

- Bachelor's degree in accounting, finance or related field and 5 or more years of accounts receivable experience. Highly prefer experience in large multinational companies.
- Advanced analytical and problem-solving skills.
- Ability to work in a high-volume environment, prioritize and manage time efficiently.
- Excellent written and verbal communication skills (French and English).
- SAP and S/4 HANA experience is highly preferred.
- Advanced Excel and Microsoft Office levels required.

**More about us**

**Only selected applicants will be contacted.

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