Campground Assistant Manager

**Company Description**:
Golden Riverfront Campground is a 400-acre property located in Golden, BC, offering easy access to six nearby national parks. The campground features a variety of sites, including 56 RV sites with full amenities, 38 tent sites, and yurts. On-site amenities include a convenience store, a playground, sports field, an artificial pond fed by a natural spring, and direct access to the Kicking Horse River for swimming, fishing, and canoeing. With a two-story event pavilion and group camping options, Golden Riverfront Campground is an ideal destination for memorable experiences in the heart of British Columbia's natural beauty.

We are seeking an organized, customer-focused, and team-oriented **Campground Assistant Manager** to join our team for the 2025 season. If you enjoy combining operational excellence with exceptional guest service, we invite you to apply.

**Position: Campground Assistant Manager**
**Start Date**: May 1, 2025
**End Date**: September 30, 2025
**Employment Type**: Full-time, Seasonal
**Pay Rate**: $22.5 to $25 per hour (depending on experience)
**Additional Pay**: Overtime pay available
**Others**:

- Casual dress, Staff T-shirt will be provided
- On-site parking
- Staff accommodation available

**Job Summary**

Reporting to the General Manager, the Campground Assistant Manager plays a critical role in the day-to-day operations of the campground. This position assists with operations management, guest services, reservations, team supervision, and administrative duties. The Assistant Manager ensures smooth operations while maintaining a safe, clean, and welcoming environment for both guests and staff.

**Key Responsibilities**

**Operations Management**:

- Oversee daily campground operations, ensuring cleanliness, safety, and efficiency in all areas.
- Supervise and assist with campground cleaning and maintenance, including washrooms, showers, grounds, and public spaces.
- Use small tools and machinery for groundskeeping and minor repairs.

**Guest Services**:

- Greet and orient guests to campground amenities, services, and safety guidelines.
- Resolve customer inquiries and complaints professionally and efficiently.
- Enforce campground policies, including quiet hours, pet regulations, and bear-aware programs.

**Reservations and Back Office**:

- Manage reservations and check-ins/check-outs using the campground booking system.
- Maintain accurate records of bookings, revenue, and guest information.

**Financial Administration**:

- Handle daily fee collection, bookkeeping, and cash reconciliations.
- Assist with inventory management for the convenience store, ensuring stock levels are adequate.
- Complete daily closing reports, including financial summaries, and submit them to the General Manager.

**Staff Supervision**:

- Provide direction and support to campground attendants, ensuring tasks are completed to a high standard.
- Assist in staff training and promote teamwork to foster a positive and efficient work environment.

**Requirements**:

- Previous experience in a similar role (campground, hospitality, or customer service management preferred).
- Strong leadership and organizational skills.
- Proficiency in reservation systems and basic accounting/bookkeeping.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Comfortable working in a rural setting and performing outdoor tasks.
- Availability to work evenings, weekends, and holiday weekends.

**Schedule**:

- Full-time hours: 40 hours per week.
- Flexibility required to accommodate busy periods.

**Why Join Golden Riverfront Campground?**
- Work amidst breathtaking natural scenery in the heart of British Columbia.
- Flexible and supportive team environment.
- Gain valuable leadership and hospitality management experience.

**How to Apply**:
Submit your resume and a brief cover letter outlining your relevant experience and why you’re interested in joining Golden Riverfront Campground as an Assistant Manager.

We look forward to having you on our team for the 2025 camping season

**Job Types**: Full-time, Seasonal
Contract length: 6 months

Pay: $22.50-$25.00 per hour

Expected hours: 35 - 50 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Work Location: In person

Expected start date: 2025-05-01