Program Manager- Community Healing and Wellness Supports

_“Are you a leader with a heart for community healing? Do you believe in the power of culture, connection, and compassion to create change?”_

The North End Women’s Centre is looking for a **Program Manager** to guide our Healing & Wellness team, nurture staff and volunteers, and help create spaces where women, two-spirit, and non-binary people can thrive.

**Program Manager - Community Healing & Wellness**
**North End Women’s Centre (Winnipeg, MB)**

The Program Manager, Community Healing & Wellness, is a key member of the Leadership Team at the North End Women’s Centre. This role provides guidance and supervision to the Counsellors, Parent & Family Support Facilitator, and Family Advocate, and oversees the Centre’s Ceremony & Culture initiatives, as well as volunteer and student engagement.
- This is a newly created position. The job description will be reviewed within the first year._

**Key Responsibilities**

**Leadership & Human Resources**
- Provide operational and clinical supervision to program staff.
- Recruit, hire, mentor, and support staff in consultation with the Director of Programs & Capacity Building.
- Supervise volunteers and students.
- Facilitate staff meetings, performance reviews, and professional development planning.
- Ensure policies and procedures are followed; address grievances as per policy.

**Program Management**
- Plan, implement, and evaluate Healing & Wellness programs and groups.
- Oversee Ceremony & Culture initiatives, engaging Elders, Knowledge Keepers, and Helpers.
- Develop program materials, monitor service delivery, and ensure quality standards.
- Build and maintain relationships with funders; prepare proposals and reports.
- Lead program evaluation, including data collection and statistical reporting.

**Administration & Community Engagement**
- Maintain accurate participant files and program statistics.
- Prepare monthly reports for the Director of Programs & Capacity Building.
- Participate in leadership, staff, and community meetings.
- Represent the Centre at community events and on relevant committees.
- Complete other duties as assigned in alignment with the Centre’s mission.

**Qualifications**

**Education & Experience**
- Post-secondary degree or certificate in social services (equivalent experience considered).
- 2+ years providing operational and clinical supervision.
- Proven success in HR, program management, and financial oversight.
- 3+ years’ experience in counselling (short-term, long-term, and crisis) and case management.
- Experience designing and facilitating groups/programs for diverse communities.
- Community-based work in Winnipeg’s North End is an asset.
- Experience working in cross-functional teams.

**Skills & Knowledge**
- Strong leadership, coordination, and conflict resolution skills.
- Excellent time management, organizational, and problem-solving abilities.
- Exceptional communication skills (verbal and written).
- Proficiency in Microsoft 365, SharePoint, and related tools.
- Understanding of Indigenous history, traditions, teachings, and barriers faced by two-spirit, women, and non-binary people.
- Knowledge of trauma-informed care, cultural proficiency, harm reduction, and strength-based approaches.
- Awareness of community resources related to poverty, homelessness, mental health, substance use, sexual exploitation, and gender-based violence.
- Proposal writing and program evaluation experience.

**Additional Requirements**
- Valid Class 5 driver’s license and reliable vehicle (preferred).
- Satisfactory Criminal Record and Child Abuse Registry checks.

**How to Apply**:
**Job Status** Full-Time

**Hours** 37.5 hours/week

**Closing Date** September 12, 2025

**Start Date**: October 2025

**Salary Range** $32-$35 per hour (salary range currently under review)

Pay: $32.00-$35.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person