Room Attendant- Part Time

5 days ago

Toronto, Canada Kimpton Saint George Hotel Full time

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**Activities**:
**The duties of the Room Attendant role include, but are not limited to the following**:

- Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
- Notify guest services (front desk) team when service is complete so rooms may be sold.
- Report any room unable to be serviced within appropriate time standards to supervisor.
- Report any unsafe conditions or necessary repairs to the supervisor.
- Respond to requests from guests, supervisors or management team promptly and efficiently.
- Keep the linen cart and supplies organized and in accordance with departmental standards.
- Maintain the security of issued equipment, keys, and supplies on a daily basis.
- Report and record lost and found items to the supervisor as per protocol.
- Follow procedures for standard cleaning and self-inspecting program.
- Respond efficiently to guest requests in a friendly manner and follow up to ensure guest satisfaction.
- Maintain a professional appearance and demeanor at all times through appropriate attire and grooming.
- Abide by company policies and procedures diligently.
Note: Other duties as assigned by supervisor or management team

**Skills**:
Organizational skills
Attention to detail
Teamwork Problem solving
**Working Conditions**:
Will be required to work weekends and holidays.
Will be required to work in fast paced, stressful environment.
Will be required to work with common household chemicals.
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
May be asked to work overtime.

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