Assistant Housekeeping Manager

7 days ago

Halifax, Canada Atlantica Hotel Halifax Full time

The Assistant Housekeeping Manager will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, public rooms in the hotel and training and mentoring the housekeeping and laundry teams to success. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.

**JOB REQUIREMENTS**:

- Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
- Exceptional time management and organizational skills
- Well composed interpersonal skills with an emphasis on leadership ability
- Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team.
- Knowledge of computers including Opera Cloud, MS Word, Excel, and payroll systems.
- Knowledge of health and safety standards
- Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
- Knowledge of laundry operations

**DUTIES**:

- Responsible for the day-to-day operation of the Housekeeping Department.
- Assist in recruiting and retaining a strong service-oriented team.
- Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service generating excellent guest satisfaction scores.
- Conduct guest room and public area inspections.
- Monitor and manage labour efficiencies and all other departmental costs.
- Ordering of departmental supplies and conduct monthly linen inventories.
- Scheduling for Room Attendants, Public Area cleaners and laundry staff
- Maintain proper lost and found procedures.
- Assist in training of new team members.
- Uphold and support all Atlantica Hotel policies and procedures.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Halifax, NS B3H 3G5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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