User Support Technician

2 weeks ago

Edmonton, Canada CANUS ADVISORS LTD. Full time

Education: Bachelor's degree
- Experience: 5 years or more
- **Asset languages**:

- Hindi
- ** Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Bonus
- ** Other benefits**:

- Free parking available
- Learning/training paid by employer
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 42 hours per week

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