Automotive Service Advisor

2 weeks ago

Truro, Canada Truro Toyota Full time

We are looking an experienced **Service Advisor** to join our Truro Toyota team.

Role Responsibilities:

- Welcome customers warmly and establish trust as the friendly face of our service department.
- Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them
- Foster transparent and proactive communication with technicians to identify and diagnose vehicle issues
- Provide clear and detailed explanations of recommended repairs and maintenance to customers, focusing on safety and customer value
- Keep customers informed about the status of their vehicles, ensuring timely and regular updates
- Create a culture of hospitality that guarantees customer satisfaction and retention, making our dealership a reliable partner for their automotive needs.

Here’s what we have to offer:

- Scheduled hours are between Monday to Friday - **no weekends.**:

- Competitive compensation based on experience.
- Extended Health Benefits
- Company events (Christmas party, summer BBQs, etc.)
- Paid vacation & paid sick time
- Paid continuous training

Here’s what we need from you:

- Valid Driver's License and a clean Driver Abstract
- Strong problem-solving skills
- Ability to work on your own or with a team
- Strong communication skills and ability to accurately document repair steps

How to Apply: Submit your resume on Indeed detailing relevant experience and complete all the prescreening questions.

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Service Advisor: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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