Head of People Operations

We're growing quickly, and we're looking for exceptional people to join us on this incredible journey.
We are obsessed with building the most trusted roofing platform in the world so our customers can power their growth with intelligence. Roofr is the all-in-one sales toolbox for roofers, including instant customizable aerial roof measurements with a drone, satellite, or blueprints imagery In addition, our clients have the ability to immediately create visually stunning, robust and automated proposals that help create a great client experience leading to a higher close rate. Our future roadmap is clear and filled with exciting products such as payment processing, consumer financing, workflow automation, and more
Our Mission is to ensure every family has access to protect their home with an affordable roof. We have amazing culture, great founders, and strong financials (profitable unit economics, super low cash burn, near cash flow positive and best in class company metrics - including CAC payback of a few months). This is a great opportunity to be a part of an extraordinary start-up that is already successful, yet early enough to offer its team members significant growth, equity, and an opportunity to make an impact.

As the Head of People Operations, reporting to the CEO, you will be a pillar of culture, champion of employee experience and help lead the efforts in making Roofr a top destination employer. Yes, you will build processes, policies and ensure we are compliant, but you will be so much more You will have the opportunity to build the People Ops foundation from the ground up, being one of the most impactful members of our company.

**What You'll Get to Do**:

- Build and implement a People strategy that supports Roofr's growth plan
- Act as a strategic leader in regards to employee engagement, retention, organizational development, talent development & organizational culture
- Identify headcount needs & work closely with Talent Acquisition to launch those job requisitions
- Work closely with Talent Acquisition to ensure smooth onboarding of new employees
- Provide leadership training to management and executive teams
- Lead, coach and develop the People Operations team
- Implement KPIs & analyze people metrics and to drive our decisions
- Champion and build the Roofr culture
- Help maintain an environment where employees feel appreciated, love coming to work, and feel they are always growing
- Inherit 2 talented People Ops team members and help facilitate their growth and support their areas of expertise

**What You'll Bring to the Role**:

- 5+ years of experience managing an HR/People team, ideally in a high velocity growth environment
- Experience building out global processes and policies to scale
- Experience leading a People team in a remote environment
- Demonstrated ability to scale global teams, while maintaining team culture and engagement
- Deep understanding of People Operations best practices
- Strong knowledge of People Operations technologies and analytics
- Startup experience is a huge plus

**Who You Are**:

- You are a servant leader
- You are an active listener
- You are empathetic and have a strong sense of the feelings of another person
- You are a strong communicator
- You have strong interpersonal skills and emotional intelligence
- You are a critical thinker who doesn't settle for the status quo
- You are passionate about people and employee experience
- You sweat the details

**What we offer**:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

- Start your journey with Roofr with 1 week of paid vacation
- 1 Friday off per month (we call those our laundry days)
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career
- Competitive compensation and equity
- Remote-first culture with home office set-up & internet reimbursement
- Holistic health benefits from day 1;and wellness benefits: Company-paid medical, dental, and vision
- Monthly coworking space reimbursement
- Even if we are remote, we still manage to host 2 killer retreats per year and great team building activities