Tasting Room Host

4 days ago

NiagaraontheLake, Canada Andrew Peller Limited Full time

We are currently hiring **Hosts for our Tasting Room** at **Wayne Gretzky Estate Winery + Distillery**.

Wayne Gretzky Estates Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery and distillery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, and Canadian culture. We are one of Niagara on the Lake's must do destinations State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the opportunity to be a part of the team

**the offer...**
- Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities *
- Part-time and Full-time opportunities during peak season
- Employee gift card to be used on products, restaurant, or experiences
- Incentives based on wine clubs sold
- Best in class wine, beer and whisky education program
- Access to our Employees Assistance Program, Learning Library and Development Seminars

**the role...**
- Organize and maintain Open Tables reservations and function binder.
- Ensure that all information regarding the restaurant and winery as a whole is updated and accurate.
- Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times.
- The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times.
- Maximize revenues per guest transaction (including up-selling) via a solid understanding of:

- property wines / property spirits / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations

**the requirements...**
- Demonstrated Guest/Customer service excellence focus
- Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked
- Smart Serve certification (you can get this online in less than 4 hours if you don't have it)

We look forward to hearing from you

Andrew Peller Limited is committed to inclusive, barrier-free recruitment and selection processes and work environment. We are happy to discuss any need for accommodation and will make every effort to meet those needs in a timely manner. Please advise the Human Resources Department if you require accommodation throughout the recruitment and selection processes and/or within the work environment. Information received relating to accommodation measures will be addressed confidentially.

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