Assistant Service Manager
1 week ago
**About the Roy Foss Automotive Group**:
The Roy Foss Automotive Group operates two of Canada’s largest Chevrolet, Buick, GMC, Cadillac dealerships and the largest GM Fleet Service in the GTA. Over the past 60 years, we’ve built our reputation on service excellence and customer-centric innovation. We run a state of the art facility with HD hoists and are proud to be an exclusive EV dealer in these revolving times.
Roy Foss Woodbridge is looking for an Assistant Service Manager to manage the day-to-day operations of the service and fleet department. The overall goal of your position is to grow the fleet business while maximizing gross profit generation and ensuring high levels of service and customer retention.
**About the Role**:
- Compensation Plan/ Administration: Assist the Service Manager with preparing the payroll for service consultants and service technicians.
- Drive -Thru Process: Ensure that the drive thru is running smoothly and all advisors are implementing the “Roy Foss Drive-Thru Process”
- Service Process: Provide daily shop reports to the General Manager and Service Manager
- Fleet Responsibilities: Work with the General Manager and Service Manager to develop annual and monthly fleet sales and profitability targets.
- Business Development: Actively prospect potential clients, canvasing local businesses in person, scheduling in-person and virtual meetings, handling warm/cold outbound prospecting calls.
- Fleet Service: Develop commercial fleet service business and ensure clients are handled promptly and professionally.
- Fleet Drivers: Manage the fleet drivers in their daily responsibilities, planning their daily routes and tasks.
- Fleet Administration: Ensure all fleet admin work is handled promptly and with accuracy, preparing all work orders, estimates, invoices, keys for delivery, and handling any other documentation required (CVOR Paperwork, Sublet Repairs, Emission tests, etc )
**Here is what we require**:
- Strong work ethic and positive attitude
- At least 3-5 years of previous work experience in an automotive dealership.
- Superior management and customer service skills
- Excellent verbal and written communication skills
- Valid Ontario G Driver’s License and clean Driver Abstract
**Here is what we provide**:
- Salary w/ generous monthly Bonus
- Full benefit program including health and dental coverage
- Investment in your training and development
- Fun - Cohesive Team Culture
**How to Apply**.
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