Arbitrations & Disputes Representative

Job Information
Job Requisition ID: 74454
Ministry: Public Service Commission Location: Edmonton OR Calgary
Full or Part-Time: Full time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: August 19th, 2025
Classification: Senior Manager Zone 1

**Salary**: $3,655.42 to $4,987.54 bi-weekly ($95,406- $130,175/year)

The Public Service Commission (PSC) plays a pivotal role in enabling the Alberta Public Service (APS) to deliver programs and services that matter to Albertans. As one of the key central agencies, the PSC is responsible for leading the development of policies and programs that ensure Alberta has a professional, non-partisan, diverse and inclusive public service that proudly serves Albertans. We provide excellence in human resource management and act as a catalyst for system transformation to revitalize the APS.

Our vision is to support and improve the overall effectiveness of the public service by providing integrated strategies, policies and programs that position the Government of Alberta as an employer of choice. This is achieved by providing expert advice, strategic leadership and stewardship as well as developing and delivering innovative supports and services to APS employees.

**Role Responsibilities**:
Reporting to the Director, Arbitrations and Disputes, the primary accountability for the Arbitration and Disputes Representative is to represent the Government of Alberta (as Employer) before grievance arbitration boards and other labour and employment administrative tribunals as required.
- Lead the delivery of labour and employment relations arbitrations and disputes program and services through a shared service delivery model.
- Provide strategic advice, direction and support to Employee Relations Services staff dealing with disputes in the workplace and at Levels 1 and 2 of the grievance procedures to ensure labour relations issues are resolved as close to the workplace as possible.
- In preparation of, and as assigned counsel in arbitrations, coordinate case preparation (interview witnesses, gather and analyze evidence, analyze legal precedent research to prepare arguments, etc.) and ensure a positive client department relationship is maintained - even in difficult cases where settlement is best alternative.
- Represent the Public Service Commissioner as the Employer, build and maintain strong relationships in partnership with AUPE.
- Resolve employer / union issues and employee grievances through negotiation, mediation or alternate dispute methods.
- Draft well-researched position papers, policy statements and responses for senior department and government officials that address employee / labour relations issues in a manner sensitive to organizational strategy, direction and needs.

Please

**APS Compentencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Systems Thinking** - Ability to effectively gather, synthesize, integrate, and interpret multi-faceted information from a wide range of sources and perspectives.
- **Creative Problem Solving** - Ability to work within broad HR parameters and challenge the status quo in proposing strategies and programs that will support sustained business solutions.
- **Build Collaborative Environments** - Superior collaboration, facilitation, consultative, consensus building and conflict management abilities, ensuring two-way communication to resolve complex issues.
- **Develop Networks** - Possesses and continually builds extensive connections and collaborative working relationships with colleagues, clients and stakeholders, looking for mutually beneficial solutions to support effective, cooperative and streamlined delivery of HR programs/services.
- **Develop Self and Others** - Superior interpersonal skills and the ability to manage and lead work groups effectively. Contributes to team learning through mentoring and coaching others.

**Qualifications**:
**Minimum recruitment standard**:
This position requires a university degree with 3 years of experience in labour relations, business administration, and experience preparing and presenting labour arbitration cases in an arbitration, tribunal, or other judicial forum.

**Equivalency**: A related area supplemented with a minimum of 6 years’ progressively related experience and expertise as a labour or employee relations professional, coupled with experience preparing and presenting labour arbitration cases in an arbitration, tribunal or other judicial forum.
- You are highly organized, an excellent communicator, resilient to change, and have well-developed project management and change management skills and experience.
- Leadership experience in human resources is conside