Site Manager

**Who we are**:
Prokey Living, a division of Westbow Group offers professional, dedicated, and efficient property management services. Based in Chilliwack, BC with locations throughout Western Canada, we manage dozens of residential and commercial properties. Our residents, and the owners of the communities we manage, count on us to treat the communities we manage like our own. We are a company that prides ourselves on living up to our core values:

- We work hard, we work smart
- We build lasting value
- We are creative and innovative
- We have fun
- We care
- We act with integrity

**About the role**:
Reporting to the General Manager of Prokey, the Site Manager is responsible for a variety of tasks and responsibilities. This includes but is not limited to effective communication with tenants and vendors, addressing leasing inquiries, and conductive unit tours. You enjoy in engaging with tenants, collaborating with team members, and interacting with prospective tenants. You are also committed to fostering positive relationships with vendors.

**What you’re great at**
- Excellent customer service & communication skills
- Excellent at building and maintaining relationships
- Your attention to detail is excellent and highly organized
- You can prioritize multiple demands and efficiently handle time management
- You are great at problem solving and can work independently
- Great understanding of how to perform basic maintenance and repairs

**What you’ll be doing**
- Managing the overall building including staff, vendors, tenants, building maintenance and financial reports
- Advertising and filling vacancies within building; tours, completing agreements, and credit checks
- Planning and overseeing unit renovations, maintenance, repairs, and services
- Supervising and managing the onsite team and external vendor relations
- Investigating resident complaints and resolving conflicts
- Overseeing and operating the properties within financial objectives
- Building and implementing strategies to ensure the success of the building
- Reviewing financial reports including accounts receivable and collecting rents
- Maintaining an excellent standard for the property aesthetic - both indoors and outdoors
- Assisting in operation and checks of building mechanical systems, make sure all meet safety standards and regulations
- Keeping organized and up to date records on buildings and tenant related issues
- Building relationships with residents and prospective tenants
- Cultivating a culture of continuous improvement and fostering a collaborative work environment
- Establishing and enforcing property rules

**What we’re looking for**
- 2-4 years of building or property management experience
- Post secondary education in property management or business administration is an asset
- Valid drivers license
- A working knowledge of Alberta’s Residential Tenancies Act is an asset
- Yardi Property Management software experience is an asset
- Proficient knowledge of Microsoft Office 365
- Knowledge of Workplace Hazardous Material Information Systems (WHMIS) is an asset

**What you can expect from us**
- Medical and Dental benefits package
- RRSP Matching program
- Investment opportunities with Westbow Capital
- New home discounts
- Professional development opportunities
- Supportive team and leadership staff
- Casual and energetic work environment
- Flexible work schedules
- Fun and inclusive company events
- Volunteer opportunities with Westbow Gives Back

At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.