Customer Service Representative

2 weeks ago

Lac La Biche, Canada Lac La Biche County Full time

**Employment Opportunity**:
**_
Customer Service Representative - Aquatics/Recreation (Casual)_**

**_
Work Location: May work either at Bold Centre or Pool located at Portage College_**

Lac La Biche County is an organization driven by principles surrounding Excellence, Communication, Safety and Wellness, Collaboration, and Environmental Sustainability. Our employees enjoy the charm of working in the Lakeland Region, away from the hustle and bustle of the big city while still being able to enjoy a diverse, fast paced and fulfilling work environment. Our community is known to be one of the most diverse and unique communities in Alberta. Not only is it rich in history and culture, but it is also surrounded by forests, parks, lakes, and golden sand beaches

We continuously strive to remain an employer of choice by offering a strong health and safety program, competitive pay, amazing benefits, opportunities for professional development, as well as many wellness initiatives that support a work/life balance. We also take pride in maintaining high standards surrounding equity, diversity, and inclusion in our workplace.

**_
Purpose of the position_**

Reporting to and under the general direction of the Supervisor, the CSR provides quality and timely delivery of services within their area of responsibility. The role focuses on providing exceptional customer service while seeking solutions to moderate problems.

**Technical Duties**
- Assumes first point of contact with guests using County recreation facilities and related programs.
- Processes transactions, cancellations, issues refunds, and completes cash outs and other financial transactions within authority while adhering to established processes.
- Enforces applicable policies, facility rules and conditions of use.
- Creates, inputs, and organizes related department files and records into electronic databases and physical locations.

**General Responsibilities**
- Maintains excellent customer service with colleagues, customers, members of Council, local stakeholders, and the public.
- Fosters a positive work culture and assists in continuously improving the County culture.
- Other related duties and emergency response as assigned.

**_Want to be a part of our County team?_**

**To be successful in this position, you will hold these qualifications**:

- Grade 12 Diploma
- Certificate in Business Administration, or a related field. Diploma preferred.
- Customer Service-related training is an asset.
- Standard First Aid, CPR ‘C’, AED certifications or willing to obtain.
- 1-2 years related work experience.
- Bring superior customer service and a high level of professionalism in public relations.
- Demonstrate organizational and time management skills.
- Strong computer skills in MS Office Suite.
- Cash handling/POS system experience an asset.
- Demonstrate the ability to work well independently and as part of a team.

**Position Details**:

- **Schedule: Casuals are called in to work on an as needed basis. Shift may involve days, evenings or weekends, but you can specify your availability in your cover letter**:

- **Location: May work out of the Bold Centre or the Pool located at Portage College**:

- **Hourly wage range: $22.82 to $32.38 depending on qualifications and experience**:

- **Casuals receive: An all access pass to Bold Centre Multiplex & Pool**

Applications received may be considered for other positions at the same classification level within six months.

  • Member Service Representative

    2 weeks ago

    Lac La Biche, Canada Servus Credit Union Full time

    **Salary Range**: $20.07 - $25.08 per hour (Guaranteed 20 hours a week) We are looking for a **Member Service Representative **at our **Lac La Biche, Alberta branch!** Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best...

  • Sales Representative

    2 weeks ago

    Lac la Biche, Canada Core-Mark International Full time

    Sales Representative Apply Job ID: 133628BR Type: Sales Primary Location: Lac la Biche, AB Date Posted: 12/02/2025 Job Details: Company Description:Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of...

  • Client Service Representative

    5 days ago

    Lac La Biche, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Sales Representative

    4 weeks ago

    Lac la Biche, Canada Core-Mark Canada Full time

    Job Description:We Deliver the Goods:Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much moreGrowth opportunities performing essential work to support North America’s food distribution systemSafe and...

  • Customer Service Representative

    5 days ago

    La Prairie, Canada Scotiabank Full time

    Requisition ID: 164707 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Service Representative - La Prairie/permanent role/22.5 hours What you’ll be doing Our Customer Service Representative (La Prairie) are the face, character and heart of our banks. Scotiabank is a place where we put our...

  • Customer Service Representative

    1 week ago

    La Prairie, Canada METALLIFER ALUMINIUM INC. Full time

    **Job Summary** **Responsibilities** - Assist customers with product information, order processing, and issue resolution. - Perform data entry tasks accurately to maintain up-to-date customer records. - Utilize analysis skills to understand customer needs and recommend appropriate solutions. - Engage in upselling opportunities to enhance customer experience...

  • Customer Service Representative

    2 weeks ago

    La Prairie, Canada National Bank of Canada Full time

    **Primary Locations**:La Prairie, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:30**: As a Customer Service Representative at National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. With your courteous and...

  • Customer Service Clerk

    5 days ago

    Lac La Biche, AB, Canada Your Independent Grocer Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well. At Your Independent Grocer, we...

  • Customer Service Representative

    2 weeks ago

    La Prairie, Canada BMO Full time

    Application Deadline:01/04/2026Address:601, boulevard TaschereauJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    1 week ago

    La Prairie, Canada BMO Full time $34,750 - $47,250

    Application Deadline:01/04/2026Address:601, boulevard Taschereau Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...