Dispatcher (Medical Transportation)

2 weeks ago

Concord, Canada MedicVan Patient Transfer Services Inc. Full time

MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services.

**Position: Full time & Part Time Dispatcher**

**Qualifications and skills required**:

- High school graduation
- Excellent verbal and written English
- Kind, friendly, accommodating, willing to help personality
- Excellent customer service experience and communication skills
- Professional telephone manner
- Ability to multitask
- Good organization and time management skill
- Stress management skill and ability to work under pressure
- Knowledge of Mc Office, Excel and Outlook
- Knowledge of the city of Toronto and the GTA
- Knowledge of internet use, Google Map use
- Dispatching experience in trucking, taxi or similar industry would be preferred
- Experience in Logistics would be preferred
- Some medical background would be preferred

**Duties and Responsibilities**:

- Answering multiple phone calls
- Schedule bookings and forward information to crew members
- Ensure crews are on scheduled time
- Communicate with clients, hospitals and other health care facilities in a timely and professional manner
- Follow up calls with existing client
- Prepare paperwork for crews
- Scheduling crews
- Other office and clerical duties as needed

**Job Types**: Full-time, Part-time, Permanent

Pay: $23.00-$25.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
- Weekends only

**Experience**:

- dispatching: 3 years (required)

Work Location: In person

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