Quality Assurance Supervisor Afternoon
4 hours ago
Grand River Foods is a leading food solutions company serving customers in the North American grocery and food service industry. As a member of the Sunrise Farm family, we remain as dedicated as ever to both providing a quality work environment for our employees, as well as producing only the highest quality products for our customers. We are known for the great care we take with clients and employees alike.
We currently have an opening for a
**QA Supervisor** at our Waterloo facility located at 35 Northland Road.
This position is responsible for direct supervision and daily support to the various Quality Assurance Technicians. Assists the QA Manager/SQF Alternate and/or HACCP/SQF Practitioner with the implementation and enforcement of food safety and quality programs to all departments. Ensures adherence to required food safety laws, regulations, and company/customer policies and procedures. Has the authority to suspend operations when serious food safety and quality risks are identified
Duties & Responsibilities:
Assists in the implementation, review, maintenance and validation of the HACCP and SQF Systems (GMPs, Prerequisite Programs, Policies, SOPs, etc.)
Direct supervision of QA Technicians and indirect supervision all departments
Provides food safety and quality direction to Production, R&D, Purchasing, Shipping & Receiving, Maintenance, Planning and Sanitation
Advises department managers and supervisors of non-compliances/deviations
Assists the HACCP/SQF Practitioner and QA Manager with site audits and takes appropriate action to ensure the integrity of HACCP and SQF Systems
Ensures that regulatory compliance with CFIA, SQF and Customer requirements are meet and maintained
Monitors and verifies food safety programs and practices and overall SOP compliance within the facility
Assists with GMP and Technical training of personnel on HACCP/SQF functions
Ensures supplier scorecards and non-conformity communications are issued, tracked, trended and managed
Identifies trends related to food safety (foreign material, Holds, deviations, etc.) and communicates findings to management
Ensures appropriate product holds, and timely dispositions
Provides technical documentation for testing of products and raw materials
Responsible for schedule review and allergen management
Responsible for maintaining the verification schedule and ensuring verification compliance including record reviews, on-site observations, interviews, etc.
Assists with the creation and revision of product specifications to ensure food safety and quality
Develops and maintains incoming specifications and online profiling spreadsheets to track and trend quality parameters
Other duties as assigned
Skills and Abilities:
Excellent communication, interpersonal and administrative leadership skills
Proven ability to supervise, provide support and coach
Strong verbal and written literacy
Proven ability to work effectively as a team member
Strong analytical, problem-solving abilities
Highly detail oriented with excellent organizational skills
Able to prioritize multiple obligations, and manage time effectively
Excellent mathematical skills
Excellent work ethic and attendance
Strong computer skills and proficiency with Microsoft Office systems
Adaptable to change, handles pressure well, adjusts plans to meet changing demands
Accepts accountability, stays focused and calm under pressure
Meets attendance/punctuality requirements
Makes decisions systematically, under pressure and can make difficult/unpopular choices
**Education**:
Completion of Vocational/Technical specialty certification/licensure program in a related field
University degree or college diploma in related discipline preferred
**Experience**:
A minimum of 2-3 years’ experience in a similar role
Working knowledge of HACCP and GFSI systems and applicable regulatory agencies
Proven leader and team motivator with Leadership skills
Thorough understanding of statistical process controls, HACCP, SQF, BRC, MMOP
Knowledge of customer complaint investigation and resolution process
In depth knowledge of local, provincial and federal GMP requirements pertaining to food manufacturing
Proficient with MS Suite products (Word, Excel, PowerPoint) required as well as with label system software
At Sunrise Farms we are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.
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