Mental Health Worker-clinical Programs

**Mental Health Worker**
**Community Support Services and Clinical Programs**

**Number of Openings**:

- 1

**Division**:

- Clinical Programs

**Full/Part Time/Casual**:

- Full-time

**Program**:

- Clinical Programs-Integrated Comprehensive Care Program and Various CSS programs

**Regular/Temporary**:

- Permanent

**Location**:

- Hamilton
- may require travel within the HNHB boundaries including Burlington, Brantford, Niagara regions and Norfolk County.
- requires travel to various CSS and Clinical programs

**Union**:

- Non-union

**Hours of Work**:

- Days **8 am-4 pm**:

- Average 75 hours bi-weekly

**Posting Date**:

- October 3, 2025

**Closing Date**:

- Until Filled

**Wages**:

- $30.55 - $49.63 Dependent on experience

**French Language Skill Requirement**:

- N/A

**This posting is for a current vacancy.**

***:
The Mental Health Worker (shared) provides client mental health support across the various Community Support Services and Clinical program locations. The MHW-CP is responsible for supporting clients with complex mental health issues, and is guided in their work by principles of recovery, trauma-informed care, harm reduction and cultural safety.

The MHW-CP provides direct support, intervention, and advocacy for individuals experiencing mental health challenges. Operating within legislative, ethical and policy frameworks, the role involves working collaboratively with clients, families, caregivers, care teams and other interdisciplinary functions to promote resiliency, independence, safety, health and community integration. This role may coordinate psychosocial assessment, engage in counselling, support case management and discharge plans, as well as provide service coordination and consultation in the best interests of the client’s needs.

This role directly supports the Manager - Therapy Service in the overall organization strategic initiatives related to the therapy services, through their day-to-day activities. The MHW-CP also supports all CSS program Managers, as well as the Director - Clinical Programs, in collaboration with their programs unique client needs in the areas of mental health.

Community Support Services clients are typically individuals who have been discharged from hospital but who are unable to return to their pre-hospital living arrangements. These Assisted Living and Supportive Housing clients are in process of having long term care needs assessed, are generally medically stable, can be of any adult age group (or may be senior), and may have diagnosed (or undiagnosed) complex mental health care needs in addition.

Clinical Program clients have typically been discharged from hospital and still require some level of health care for a short period of time. These clients are generally stable, can be of any adult age, and may have diagnosed (or undiagnosed) complex mental health care needs.

**CORE DUTIES AND RESPONSIBILITIES**
- Maintains current working knowledge of relevant legislation in Mental Health Act, Health Care Consent Act, Substitute Decisions Act, Public Hospitals Act, Long Term Care Act, Child and Family Services Act, PHIPA and Excellent Care for All Act
- Conducts intake interviews and comprehensive mental health/psychosocial assessments
- Develops and implements individualized service plans in collaboration with clients
- Provides short-term and long-term supportive counseling using evidence-based approaches (e.g., CBT, DBT, motivational interviewing)
- Supports clients in navigating symptoms of anxiety, depression, psychosis, PTSD, and concurrent disorders
- Facilitates peer support and psychoeducational groups focused on wellness, coping skills, and relapse prevention
- Responds to mental health crises in community, home, or congregate settings
- Conducts risk assessments (e.g., suicide, self-harm, violence) and safety planning
- Collaborates with emergency services, hospitals, and mobile crisis teams
- Provides de-escalation, stabilization, and post-crisis follow-up
- Assists clients in accessing various available supports, food security, and legal aid
- Coordinates referrals to psychiatrists, psychologists, addiction services, and primary care providers
- Tracks progress through regular reviews and adjust care plans accordingly
- Advocates for clients within healthcare, legal, and social systems
- Builds relationships with community agencies, cultural organizations, other supports
- Develops and delivers organizational education on mental health awareness and stigma reduction, coordinates external training services to present education
- Participates in community events and outreach initiatives
- Collaborates in client transitions from hospital to community support services programs
- Documents client related interventions in keeping with standard documentation guidelines
- Adheres to the OCSWSSW Standards of Practice / RSW disciple-specific documentation guidelines as applicable to individual credentials
- Identifies and intervenes with high r