Automotive Service Advisor
5 days ago
The service advisor is the dealership's first-line customer-relations and service representative and therefore must have strong customer service skills, good technical knowledge. Overall the tasks include diagnose, follow up and assist overall in the smooth daily running of the service department.
Some main responsibilities:
- Greet each customer in a prompt, courteous manner
- Communicate with service customers to determine the nature of the mechanical problems, and time required.
- Schedule appointments using dealership booking system
- Handle minor customer concerns
- Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
- Handle telephone inquires regarding work in process and appointments and return phone messages promptly
- Review work preformed with customers
- Interpret warranty information and policies to customers
- Stay up to date on technical and performance information on all vehicles serviced by the dealership
- Assist the service manager as necessary
- Adheres to all company policies, procedures and safety standards
**Requirements**:
- Excellent listening and communication skills
- at least 1 year Service Advisor experience
- Superior customer service skills
- computer proficient
- Strong work ethic and team player
- flexible to work retail business hours including Saturdays
- Professional, dependable, reliable and a commitment to provide excellent customer service
- A valid driver’s license
**Job Types**: Full-time, Permanent
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
-
Automotive Repair Service Advisor
1 week ago
North York, Canada Strong Automotive Full timeFull time Automotive Service Advisor required for busy North York shop. Must be able to speak fluent English and must currently live in the GTA and surrounding area. **Responsibilities**: Knowledge of automotive software preferred Basic automotive repair knowledge Ordering parts Quotes for repairs / billing and cashing out customers Dealing with various...
-
Automotive Service Advisor
2 days ago
York, Canada TORONTO HYUNDAI Full timeMarsim Auto Group is hiring a Service Advisor to join our team to our Hyundai store. We are located in Toronto and are looking for a motivated, customer driven individual. You should have some automotive experience combined with a drive for growth. As a front line representative of our Service Department your responsibilities will include; - Appointment...
-
Automotive Service Advisor
2 days ago
East York, Canada AML Auto Service Full time**Job Types**: Full-time, Permanent **Benefits**: - Company pension - Dental care - Extended health care - Life insurance - On-site parking - Vision care Schedule: - Monday to Friday Ability to commute/relocate: - East York, ON M4G 1Y9: reliably commute or plan to relocate before starting work (required) **Experience**: - service advisor: 2 years...
-
Automotive Parts Advisor
2 weeks ago
York, Canada TORONTO HYUNDAI Full timeToronto Hyundai dealership has an immediate opening for a Parts Advisor to join our team. **Responsibilities**: - Provide technicians at the service shop counter with parts accurately and efficiently to ensure they have all the required parts for the repair - Retrieve parts from stock if available or by ordering from manufacturer and aftermarket vendors -...
-
Automotive Service Advisor
5 days ago
York, Canada Toronto Hyundai Full timeThe service advisor is the dealership's first-line customer-relations and service representative and therefore must have strong customer service skills, good technical knowledge. Overall the tasks include diagnose, follow up and assist overall in the smooth daily running of the service department. Some main responsibilities: - Greet each customer in a...
-
Service Advisor
4 days ago
York, Canada Midas Full timeBenefits: Dental insurance Employee discounts Free uniforms Health insurance At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe Service Advisor supports the...
-
Luxury Brand Service Advisor
2 days ago
North York, Canada Genesis Yorkdale Full time**Job Overview**: As a Genesis Experience Manager-Ownership, you’ll be responsible for managing customer interactions, assessing vehicle concerns, preparing repair orders, and coordinating services within the dealership. You’ll work closely with technicians and the service team to deliver timely and high-quality service, while keeping customers informed...
-
Parts Advisor
1 week ago
North York, Canada PLATINUM AUTOMOTIVE GROUP Full timeLooking for experienced **PARTS ADVISOR / SERVICE CONSULTANT **with Strong dealership experience, attention to detail and assessment of each task. Must have relevant knowledge of high end vehicles/repair process. **_Responsibilities/Work Attributes of this role_** - Strong time management - Answering incoming telephone calls - Ability to be organized -...
-
Service Advisor
2 weeks ago
North York, Canada Golden Mile Chrysler Full timeGolden Mile Chrysler is looking for a Service Advisor to join our team! Service Advisors are the first point of contact for customers coming in to our Service department, and build lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work with our sales...
-
Automotive Service Coordinator
2 weeks ago
York, Canada Toronto Hyundai Full time**Job Summary** If you're an energetic, self motivated individual wanting to start a career in automotive, keep reading...we've got a great opportunity available immediately. The Service Coordinator will coordinate and manage customer relations including interacting with customers in the dealership who are there for service or parts, on the phone and...