Facilities Services Administrative Support Clerk

all qualified individuals

Our organization is committed to providing persons with disabilities with equal opportunities and standards of goods and services, and

we are compliant with the Accessibility for Ontarians with Disabilities Act. If you require disability related accommodation to participate

in the recruitment process, please advise the Human Resources department as soon as possible. Accommodation may be provided in

all steps of the hiring process. Any questions regarding this posting should be directed to the Human Resources Department.

**The District Municipality of Muskoka is currently recruiting for a**

**Facilities Services Administrative Support Clerk**

**The District**

Muskoka is a great place to live and play, and the District is a four-season municipality passionate about

protecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow and

build your career amongst other ambitious leaders and innovators. We offer a competitive compensation

package and are committed to promoting diversity, accessibility and inclusion.

**The Opportunity**

The Facilities Services Administrative Support Clerk is responsible for providing administrative support to the

day-to-day operations of the Facilities Services group including customer service assistance.

**What you will do: What you will need**:

- Receive, distribute, and assign written and verbal

service requests following customer service

standards to ensure prompt and efficient customer

service.
- Act as a liaison between the customer, contractors

and maintenance & custodial staff.
- Assist in the generation, collection, processing and

filing of purchase orders, work orders, timesheets,

invoices and other documentation as necessary to

maintain accurate operations records.
- Graduation Grade 12 education with up to 3

years of related experience, or completion of
a 1 year post
- secondary Office or
Administration program with 2 years of
related experience.
- Basic understanding of residential and

commercial building systems.
- Demonstrated ability to communicate

effectively and courteously with employees
and members of the public, both in person,
telephone or electronically.
- Valid Ontario driver's license.

**For a full outline of the responsibilities**

**and requirements, please see the next**

**page**.

**What we are offering**

This is a **Permanent Full-time **opportunity at the District. The compensation range for this role is** $24.58 -**

**$26.97** per hour. The District is also proud to offer the following to our permanent employees:
**The Next Step**

If you have the necessary skills, experience and qualifications, and can support our vision and

values (RISE: Respect and Integrity, Innovative Leadership, Synergy and Experiences), please

Visit our careers page for other opportunities.

all qualified individuals

Our organization is committed to providing persons with disabilities with equal opportunities and standards of goods and services, and

we are compliant with the Accessibility for Ontarians with Disabilities Act. If you require disability related accommodation to participate

in the recruitment process, please advise the Human Resources department as soon as possible. Accommodation may be provided in

all steps of the hiring process. Any questions regarding this posting should be directed to the Human Resources Department.

**JOB DESCRIPTION**

**Facilities Services Administrative**
**Support Clerk**

**Department**:
Finance &
Corporate
Services

**Reports to**:
Manager, Building
Maintenance & Operations

and
Director, Facilities & Support

Services

**Effective**
**Date**:
July 2019 **Supersedes**:October 2011

**Classification**:
CUPE Inside

Class 4

**Job**
**Evaluation**

**Date**:
September 2019

**SUMMARY**:
Provides administrative support to the day-to-day operations of the Facilities Services group including

customer service assistance.

**MAJOR RESPONSIBILITIES (not limited to)**:

- Receive, distribute and assign written and verbal service requests following customer service standards to

ensure prompt and efficient customer service.
- Act as a liaison between the customer, contractors and maintenance & custodial staff.
- Assist in the generation, collection, processing and filing of purchase orders, work orders, timesheets,

invoices and other documentation as necessary to maintain accurate operations records.
- Assist in the distribution and monitoring of workload to Facilities Services staff and assigned contractors.
- Provide administrative support including filing, document processing, and processing of financial

information including expenditure tracking, generation of standard operating reports, recoveries, and

development & monitoring of operations and capital budget expenditures.
- Administer Access Control FOB’s and keys for District Staff and Housing tenants including records and

physical inventory
- Maintain Facilities Services docume