Financial Service Manager, East-court Ford Lincoln

2 weeks ago

Toronto, Canada East-Court Ford Lincoln Full time

**About Us**:
**Key Responsibilities**:

- Present and explain financing and leasing options to customers clearly and professionally.
- Secure financing through approved lenders and ensure all terms are accurately documented.
- Sell, register, and explain extended warranties, protection plans, and aftermarket products tailored to customer needs.
- Ensure all F&I transactions comply with OMVIC and manufacturer guidelines, as well as all legal and ethical standards.
- Review and verify all documentation for accuracy, completeness, and compliance prior to contract submission.
- Collaborate closely with the sales team to ensure a smooth and efficient vehicle delivery process.
- Maintain positive relationships with lenders, banks, and financial institutions.
- Protect customer information and ensure adherence to all privacy and data security standards.
- Monitor and track performance metrics, profitability, and product penetration rates.
- Provide training and support to sales staff on finance and product presentation techniques.

**Qualifications**:

- Minimum 2-3 years of experience as an F&I Manager in an automotive dealership.
- Strong understanding of automotive financing, leasing, and related products.
- Valid OMVIC certification is required.
- Excellent communication, negotiation, and customer service skills.
- Strong attention to detail and ability to work efficiently under pressure.
- Proficient in dealership software; experience with ERA-IGNITE is an asset.
- A valid driver’s license and a clean driving record.
- Professional demeanor, integrity, and commitment to exceptional customer care.

**Compensation**:

- This position is 100% commission-based.
- Income is directly tied to F&I sales performance and product penetration.

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