Guest Service Agent

2 days ago

Bowmanville, Canada Holiday Inn Express & Suites Bowmanville Full time

**Hey, Thanks for stopping by**

We’re looking for someone to join our awesome team as a Guest Service Agent at Holiday Inn Express in Bowmanville.

When you’ll work here, you’ll feel right at home. It’s an environment where guests are your neighbours, co-workers are your friends and where simple acts make for lasting impressions.

**Things you would be required to do**:

- Check
- in guests in and out of hotel
- Book reservations for individuals, families and groups as required
- Provide excellent customer service as per hotel and Brand standards
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Schedule services, such as taxi pick-ups, when guests inquire
- Refer guests to local amenities and venues
- Communicate guests’ requests and complaints to the appropriate department
- Front Office experience
- Good command of the English language, both written and verbal
- Must be quick on their feet
- If you speak other languages, it would definitely be an asset
- You should be neat, professional and well groomed
- You should possess strong organization time management skills, attentive to details
- If you have previous experience with computers in a service related position, it would be awesome
- You should be able to stand for extended periods of time
- You should possess excellent communication skills
- Positive attitude and outgoing personality is essential

**Please note you must be able to work Shifts including days, evenings, weekends and holidays**

Good Luck : )

**Job Types**: Full-time, Permanent

**Salary**: From $15.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability

Work Location: One location

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