Successfactors Analyst, Human Resources Information Systems

When applicable, Bombardier promotes flexible and hybrid work policies._

**Why join us?**:
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

**Bombardier’s Benefits Program**:
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

- Insurance plans (_Dental, medical, life insurance, disability, and more)_
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program

**What are your contributions to the team?**:

- Interact with internal customers to understand needs and lead to technological solutions while maintaining excellent system design
- Analyze functional system testing ensuring solution satisfies business requirements
- Provide high quality user support with timely response to requests
- Conduct training to end-users & develop and maintain effective system documentation
- Troubleshoot HR system issues and find root causes
- Participate in team evaluating bi-annual SuccessFactors system upgrades.
- Conduct testing of system design changes and vendor service upgrades
- Analyze existing systems for potential improvements and action as necessary
- Maintain system documentation, methods, procedures
- Assist with design and documenting business processes and system changes
- Effectively create necessary requests for third party system integrator to support required changes
- Promote open communication with process stakeholders and design teams
- Demonstrate complete discretion when dealing with confidential data and a mastery of employee data privacy best practices.

**How to thrive in this role? Skills, knowledge & experience**:

- Bachelor’s or Master’s degree in Human Resources, Information Technology, or a related field
- 5+ years professional experience working with SAP SuccessFactors HR systems
- Experience with SuccessFactors implementation cycles and upgrade testing
- Basic knowledge of programming
- Basic knowledge in developing and conducting technological training
- Ability to multitask and be flexible to handle changes in meeting requirements and deadlines & to coordinate projects
- Basic knowledge in assisting with developing presentations
- Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas, vendors and suppliers
- Knowledge of database design and how they inter-related with other systems, including third party systems
- Good understanding of HR processes and best practices
- Intermediate skills with Microsoft products
- Understand project management terms and methodologies
- Knowledge of data privacy concepts
- Ability to stay current with industry trends and emerging technologies in HRIS

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

**Job** SuccessFactors Analyst, Human Resources Information Systems

**Primary Location** Administrative Centre (CA)

**Organization**Aerospace Canada

**Shift**

**Employee Status** Regular

**Requisition** 7756 SuccessFactors Analyst, Human Resources Information Systems

**#LI-hybrid