Lighting Retail Sales Consultant

2 weeks ago

Nanaimo, Canada MCLAREN LIGHTING Full time

**About Us**

Mclaren Lighting is a locally owned and operated family business since 1960. We pride ourselves in delivering exceptional customer service and expert advice to our customers. We are dedicated to upholding the Mclaren promise of delivering unparalleled service, competitive pricing and an extensive selection. Our goal is to deliver a seamless experience ensuring that all of our customers lighting requirements are met with the utmost precision and satisfation.

We are seeking a full-time Sales Consultant for our Nanaimo showroom to join our Mclaren Lighting Team. If you bring passion and positivity every day to what you do, then please click on apply.

**The Role**

As Retail Sales Consultant you will work in our amazing busy showroom and deal directly with homeowners, designers and contractors to understand their needs and recommend lighting solutions.

**What you will do**:

- Great customer service. Greet customers warmly, listen to their needs and provide knowledgeable recommendations.
- Create quotes and specification packages for customers and follow up with customers
- Maintain detailed and organized records of quotes, sales and customer requests
- Process and fulfill orders ensuring products are delivered to customers on time
- Provide post order support inquiries such as status, back order inquiries, returns and refunds
- Show willingness to learn Mclaren Lighting products on an ongoing basis as the industry is always changing.

**About You**
- You enjoy assisting and providing creative solutions and ideas to customers
- You are sales minded and love helping customers find and take home the perfect item
- Committed to learning and growing your product knowledge in lighting
- You are an effective verbal and written communicator
- You enjoy working as part of a team and are willing to help and support others
- Show willingness to learn Mclaren Lighting products on an ongoing basis as the industry is always changing
- 2+ years’ experience in sales and customer service setting
- Professional proficiency with Microsoft Office and having familiarity with a sales software

**Mclaren Lighting Offers**
- An exceptional work environment
- Base Salary +Commission + Room for Career Growth
- A dynamic work environment for a company that values work/life balance (Store is closed on Sundays and on Statutory Holidays)
- Dental, Extended Health, Long term Disability and Life Insurance Benefits
- Employee Assistance Program
- Employee discounts and free staff parking
- Tuition support to American Lighting Association's 'Lighting Specialist' Training & Certification

Pay: $43,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

**Experience**:

- retail sales: 3 years (required)

**Language**:

- English (preferred)

**Location**:

- Nanaimo, BC (required)

Work Location: In person

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