Current jobs related to Bilingual Business Process Consultant - Ontario - Coreio Inc


  • Ontario, Canada Coreio Inc Full time

    Business Process consultant Job Summary Coreio is looking for an experienced ServiceNow Business Process Consultant to join our dynamic team to deliver innovative ServiceNow solutions to our internal and external clients. **Responsibilities**: - Promote ServiceNow best practices and recommend out of the box solutions where appropriate - Elicit...


  • Southwestern Ontario, Canada Sun Life Full time

    A financial services company is seeking an Administrative Consultant to manage group benefits administration for clients. The role includes planning, executing, and providing support for benefit processes. The ideal candidate should be bilingual in French and English, possess strong client relationship management skills, and be proficient in data management....


  • Cornwall, Ontario, KJ P, Canada Job Zone d'emploi Full time

    ***English follows FrenchNous cherchons toujours la personne idéale — et c'est peut-être vousNos postes de conseillers et conseillères en emploi ont un réel impact dans la vie des gens, et nous souhaitons accueillir des personnes qui partagent cette passion. Si vous aimez soutenir les autres et travailler dans un environnement dynamique et axé sur la...


  • Cornwall, Ontario, KJ P, Canada Job Zone d'emploi Full time

    ***English follows FrenchNous cherchons toujours la personne idéale — et c'est peut-être vousNos postes de conseillers et conseillères en emploi ont un réel impact dans la vie des gens, et nous souhaitons accueillir des personnes qui partagent cette passion. Si vous aimez soutenir les autres et travailler dans un environnement dynamique et axé sur la...


  • Southwestern Ontario, Canada TW Insurance Services Ltd. Full time

    Bilingual Business Development Coordinator Business Development location_on Waterloo, ON With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something...


  • Montreal, Ontario, Canada Auto Careers Group Full time

    Bilingual Account Executive Job DescriptionIn this role, the Bilingual Account Executive has new business development responsibility for a selected geography, plus account management responsibility for selected clients within a geographical area.In this role, the sales executive will be responsible for all new business development (closing new accounts) and...


  • Ontario, Canada Paymath Full time

    * You must be located in the PROVINCE OF ONTARIO, CANADA to apply About Paymath Paymath is an established and rapidly growing company that is transforming the payments industry. Our mission is simple: to help medium and large businesses choose the best payment solution to maximize their growth. In a way, we are a payment-solution brokerage firm, with a...


  • Southwestern Ontario, Canada TW Insurance Services Ltd. Full time

    A leading insurance services provider in Southwestern Ontario is seeking a Bilingual Business Development Coordinator. This role involves managing events, tracking budgets, and supporting business development efforts. The ideal candidate has a degree in Business or Marketing and is fluent in English and French. The position offers competitive salary,...


  • North York, Ontario, MNP, Canada O2E Brands Full time

    Business Architect Consultant (6-month contract) - Vancouver or Toronto1-800-GOT-JUNK? is undergoing a major shift to a Product Operating Model, transforming how our Residential and Commercial businesses generate, manage, and scale revenue. To support this shift, we are seeking a Business Architect Consultant to partner with our VP, Commercial and Director,...


  • Etobicoke, Ontario, Canada Sodexo Full time

    Salary Range: $95,000 -$110,000 (CAD)Grow your career with a company that shares your passion Our Finance team has an exciting new opportunity to join Sodexo as our nextManager, Business Performance & Analysislocated inEtobicoke, Ontario.This is a hybrid role, operating out of our Etobicoke office 2 days a week.At Sodexo, our purpose is to create a better...

Bilingual Business Process Consultant

2 weeks ago


Ontario, Canada Coreio Inc Full time

(Bilingual) ServiceNow Business Process consultant

Job Summary
Coreio is looking for an experienced Bilingual (French) ServiceNow Business Process Consultant to join our dynamic team to deliver innovative ServiceNow solutions to our internal and external clients on a remote basis.

**Responsibilities**:

- Promote ServiceNow best practices and recommend out of the box solutions where appropriate
- Elicit requirements using interviews, requirements workshops, process document analysis, technical research, reverse engineering and prototyping.
- Capture business and functional requirements in the form of user stories, use cases, process flowcharts, UML diagrams and other business process modeling techniques.
- Translate technical and business requirements between business and technical teams
- Collaborate with the Architecture Review Board on defining technical design and ensure that the standards are followed when documenting technical solution
- Review proposed solutions with customers
- Collaborate with the Engagement Managers team on the projects estimates and delivery
- Build strong relationships with projects stakeholders. anticipate issues, think proactively, and use critical thinking skills
- Write user guides, manuals and technical knowledge articles
- Keep up-to-date on ServiceNow functionality and make recommendations on how the new features can be used to enhance business processes
- Interface with the QA and Development teams to confirm that the developed solutions meet business requirements
- Assist in analysis and reporting of defects during testing phase
- Facilitate review and training sessions with functional owners and end-user representatives
- Provide implementation and post implementation support when required
- Recommend changes to established methods and suggest alternative solutions to improve quality and increase productivity
- Strong ServiceNow knowledge and experience in implementing ServiceNow solutions (ITSM is a must, other areas are beneficial but not mandatory)
- Experience in workflow analysis, process design, implementation and re-engineering principles
- Ability to bring clarity to complex business problems and communicate concepts in a meaningful and concise way
- Ability to understand business needs, map them to functional requirements and capture technical design solution
- Understanding of different SDLC methodologies like Agile, Waterfall, Iterative
- Understanding of IT concepts (windows platform, integrations, webservices, reports)
- Solid problem solving and analytical skills
- Broad business and management knowledge
- Ability to work effectively with people at all levels of the organization
- Client‐focused approach with outstanding interpersonal skills
- Excellent written and verbal communication skills

Technical and Professional Expertise
- Post-secondary education in Computer Science or Information Systems, or related qualifying work experience
- 3+ years of hands-on experience with ServiceNow platform
- 5+ years of experience creating and documenting requirements, specifications, and solution designs in a software development environment
- Proficiency in Microsoft Office Suite including Visio, PowerPoint, and collaboration tools
- ServiceNow Certified System Administrator (CSA) certification is required
- ServiceNow Certified Implementation Specialist (CIS) certification is a plus