Store Associate

1 week ago

Toronto, Canada The Herb Depot Full time

The Herb Depot has been a staple provider of Chinese herbs and medicine since 1992 to the Toronto community.

We are looking to add a new associate to our team at our Dundas and Spadina Location. Steps from St.Patrick station, and minutes from The Art Gallery of Ontario.

**Requirements**:
With a balance of Chinese and Western clients from all cultures; Mandarin Chinese and English is mandatory

Working proficiency of Mandarin, followed by fluent oral and written English skills are necessary. Knowledge of Cantonese, Mandarin, and English is preferred

An interest in natural health, natural remedies, and existing knowledge in Traditional Chinese Medicine is preferred

Team player, able to work independently without supervision, follows instructions, willing to constantly learn and improve

Multi-dimensional worker; capable of doing different types of tasks throughout the day, able to multi-task and stay calm when busy

Intermediate computer skills

Attention to detail, takes accountability and initiative

**Main Duties**:

- Our new associate will be trained to be able to work both front of house (foh) - customer service and sales, as well as back of house (boh) - shipping and inventory_

FOH:
Completing transactions via our POS system and online pickup system

Light cleaning and daily upkeep of the storefront; includes re-stocking and packaging

BOH:
Inventory control maintenance; includes restocking of merchandise which requires lifting of light to heavy boxes, updating of online inventory system, inventory price checking

Meticulously check online orders before being fulfilled for delivery

Weigh and label herbs; double check expiration dates; quality check all products

Pack parcels with care and accuracy; produce shipping labels

Expanding our Amazon e-commerce channel

**Hours**: 3-4 days per week, 4-8 hours per day, Monday - Friday. Must have weekend availability for possible weekend shifts

**Job Types**: Part-time, Permanent
Part-time hours: 24-32 per week

**Benefits**:

- Casual dress
- Flexible schedule
- Store discount

Schedule:

- 8 hour shift

COVID-19 considerations:
All staff are fully vaccinated

Cleaning and disinfecting of commonly-used areas are carried out daily

In-store mask policy is enforced for both staff and customers

**Language**:

- Mandarin (required)

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