Service Technician

Role: Service Technician
- Location: Customer Care, Saskatoon, SK
- Schedule: Monday-Thursday 8:00 am-5:00 pm
Friday 8:00 am-2:30 pm

THE OPPORTUNITY

DBC is a long-established, family-oriented organization based in Saskatoon, SK. We pride ourselves on being North America's leading provider of emergency and specialty vehicles. Our mission is to make life better, one relationship and one vehicle at a time, and our vision is to be the partner of choice by delivering exceptional customer experiences through safety, innovation, and empowered employees.

We are currently seeking a Service Technician to join our dedicated Customer Care Service team. In this role, you will be instrumental in the service and maintenance of ambulances, buses, and Ford and GM chassis at our Saskatoon facility. Your expertise will ensure our vehicles meet the highest standards of safety, reliability, and performance. This is an exciting opportunity to be part of a company committed to excellence and innovation.

KEY RESPONSIBILITIES

As the Service Technician, you will
- Perform diagnostics and repairs on ambulances, buses, and chassis within our Saskatoon repair facility.
- Troubleshoot and repair electrical and HVAC systems, as well as service and maintain oxygen systems and vehicle body structures.
- Provide detailed documentation of work and collaborate with the Mobile and Shop Service
- Coordinator to recover warranty costs from manufacturers or third-party suppliers.
- Assist the Customer Care Team in addressing customer needs and providing timely solutions.
- Participate in bus upfitting, remounts, and Pre-Delivery Inspections (PDI) as required.
- Engage in special projects as assigned.
- Conduct regular scheduled maintenance on a variety of vehicles to ensure reliability and safety.
- Perform routine inspections and preventive maintenance, maintaining thorough records and communicating additional service needs to customers.
- Ensure all maintenance tasks comply with manufacturer specifications and company standards.
- Adhere to company policies, procedures, and objectives, ensuring consistency in all practices.
- Attend and contribute to weekly and monthly Customer Care Team meetings.

QUALIFICATIONS

As the Service Technician, you will bring:

- A minimum of 3-5 years of experience in automotive maintenance and repair.
- Strong knowledge of automotive electrical and HVAC systems.
- Ability to read and understand blueprints, system schematics, and maintenance manuals.
- Grade 12 education is required; additional certifications in automotive repair or HVAC systems are an asset.
- Quick learning ability for multiple manufacturer vehicle configurations, specifications, and conversion warranty programs.

WHAT WE OFFER

Crestline Coach takes pride in a strong company culture that embodies

Excellence | Integrity | Trust | Innovation

To foster a strong culture, we believe in a progressive, dynamic, and solution-based environment and want to prosper amongst the best and brightest in the country. Benefits of working with Crestline Coach include:

- A competitive salary with bonus earning potential including a recruitment referral bonus.
- Health benefits including dental, extended health care, long and short-term disability coverage, accident and serious illness insurance, life insurance, and a health spending account.
- A group registered retirement savings plan that has a 4% matching, occupational vision care, employee, and family assistance programs along with a virtual walk-in clinic that provides unlimited healthcare for you and your family.
- Milestone and service awards at five-year increments.
- Access to CUBBI, a discounted food delivery service of fresh meals from local kitchens, and Sutton Smart Perks Discounts for services and discounts from local businesses.
- Career path and career longevity support by approved professional development opportunities and cost reimbursement, including association memberships.