Tea Room Manager

2 weeks ago

North York, Canada Machi Machi North York Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- Restaurant, culinary and catering management/manager
- Business administration and management, general
- Hospitality administration/management, general
- or equivalent experience
**Tasks**:

- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Develop, implement and analyze budgets
- Participate in marketing plans and implementation
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
**Supervision**:

- 16-20 people
**Computer and technology knowledge**:

- Electronic cash register
- MS Excel
- MS Office
- MS Outlook
- MS Windows
- MS Word
- Point of sale system
- Spreadsheet
**Work conditions and physical capabilities**:

- Fast-paced environment
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week

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