HR & Culture Manager

TWR CANADA
HR & Culture Manager

**ABOUT TWR CANADA**

Founded in 1973, TWR Canada's mission is to assist the Church in making disciples of all people by sharing Christ through media around the world. Partnering globally and locally, TWR Canada facilitates, creates and supports Christian programming, discipleship resources, and dedicated missionaries, spreading the message of Jesus Christ through radio broadcasts, digital platforms, and face-to-face engagements. TWR Canada impacts lives for Christ through meaningful connections and transformative communications.

**ROLE SUMMARY**

The HR & Culture Manager plays a key role in cultivating a healthy, high-performing organizational culture aligned with TWR Canada’s mission. This role leads talent acquisition, employee relations, performance management, compliance, and HR-related administration. Central to the role is the advancement of TWR Canada’s Christian values, fostering a people-focused and purpose-driven workplace culture.

**MINISTRY FOCUS**

TWR Canada is a Christ-centered, mission-focused organization. Every employee will:

- Affirm alignment with TWR Canada's mission and core values
- Model Christ-like character both professionally and personally
- Participate in prayer and spiritual gatherings as part of staff community life
- Support stakeholders spiritually and relationally, reflecting TWR’s values in all interactions

**KEY RESPONSIBILITIES**

Spiritual Leadership:

- Engage with staff on a spiritual level, providing prayer, resources, and modelling TWR Canada’s values
- Maintain a personal relationship with Jesus and encourage a Christ-honouring workplace

Talent Acquisition:

- Lead full-cycle recruitment, onboarding, and retention processes
- Develop and implement effective talent strategies informed by data and aligned with ministry priorities

Performance & Growth Management:

- Manage the annual performance review cycle, feedback processes, and leadership development
- Support coaching and behavioural management in collaboration with team leaders

Employee Relations & Support:

- Serve as a key advisor on HR policies, conflict resolution, and employee engagement
- Provide training, feedback, and ongoing support to managers and staff
- Handle sensitive conversations with grace, confidentiality, and spiritual maturity

Regulatory & Organizational Compliance:

- Ensure compliance with employment standards, human rights legislation, health and safety, and accessibility policies across provinces
- Serve as management representative on the Joint Health and Safety Committee (JHSC)

Compensation & Benefits:

- Support payroll and benefits administration in partnership with Finance
- Advise on compensation structure, benefits communication, and independent contractors

Communication & Culture Development:

- Lead internal communication efforts related to people and culture
- Develop tools, content, and initiatives that reinforce cultural alignment, onboarding, and staff development
- Champion forward-thinking and experimental approaches to culture-building

Administrative & Systems:

- Maintain accurate employee records and HR documentation
- Support HRIS development, reporting, and system improvements
- Produce executive-level reporting that highlights internal HR trends and informs strategic decisions
- Leverage project management tools for workflow and documentation

Other Responsibilities:

- Collaborate with leadership on strategic projects, policy updates, and change management
- Contribute to overall organizational health through proactive leadership and responsiveness

**SKILLS & QUALIFICATIONS**
- Strong commitment to TWR Canada’s mission and Christian ethos
- Strength in giving and receiving feedback that fosters growth and trust
- Effective change manager with experience engaging multiple stakeholders
- Highly collaborative yet able to advance work independently
- Demonstrated ability to manage and report on complex data with accuracy and attention to detail
- Knowledge of Canadian HR best practices, trends, and employment legislation
- Experience in multi-provincial HR support
- Excellent written and verbal communication skills, including professionalism, diplomacy, and relatability
- Self-directed learner committed to continuous development in HR and leadership
- Proficient in Microsoft’s productivity suite, including SharePoint, Excel, Teams, and MS Bookings
- HRIS proficiency (considered an asset)
- The above description provides an overview of the responsibilities and expectations associated with this position. It is not an exhaustive list of all tasks, duties, or qualifications required. Responsibilities may evolve based on organizational needs._
- A police background check and adherence to TWR Canada’s Statement of Faith are conditions of employment._

**EDUCATION & EXPERIENCE**
- Minimum of 3-5 years’ experience in a Human Resources leadership role or similar position
- Post-secondary education in Human Resources, Business Adminis