Case Manager

Maximus Canada Employment Services Inc. (MCESI) is seeking to fill the position of  Case Work (WorkBC Services Specialist) for our Victoria, Douglas catchment under the WorkBC Employment Services Program.  The estimated start date for this position is as soon as possible. 

**What we offer**
- Competitive Salary
- Comprehensive Benefits Package, including RRSP match, extended health, prescription drug coverage, dental, paramedical, generous vision care, and more
- 3 weeks’ vacation to start
- 6 Personal days in addition to 6 Sick per year
- Volunteer days
- Just Because days
- Ability to make a difference and lasting impact

**Scope and Purpose**

Instrumental in establishing the foundation for the Sustainable Employment outcomes of the Clients, the WorkBC Services Specialist will be responsible for providing both virtual and in-person WorkBC Assessments and Case Management for Clients interested in Case Managed Services. This key role will have a depth of knowledge and experience in both Assessment and WorkBC products and services as it relates to all Client Inclusion Groups, and allows for the development and maintenance of an ongoing and meaningful rapport with Clients throughout their successful participation in the WorkBC Employment Services program. Effectively managing Client cases, this position will essentially ‘know it, tell it and sell it’ as it relates to the management of Client cases; and the support, motivation and monitoring required therein. 

**Required Minimum Experience, Knowledge, Skills and Abilities**
- Post-secondary degree, diploma or certificate in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education or human resources management)
- Two (2) or more years of related experience in the employment services, counselling or other support services industry
- Working towards or holding an associated relevant professional certification (i.e., CCDP, RRP, etc.) is preferred
- Capacity to effectively conduct and interpret Client needs assessments and employ exploration tools for all Client Inclusion Groups, in accordance with individualized Client needs and abilities
- Demonstrated experience in the delivery of Life/Essential Skills Training
- Appropriate accreditation and demonstrated experience in the delivery of Personal Counselling would be an asset
- Demonstrated experience providing services and support to individuals with complex barriers, including barrier identification and resolution;
- Extensive knowledge of job search and networking strategies;
- Experience in, and the ability to, successfully coach and mentor Clients to gain effective job search tools and strategies;
- Ability to build and maintain a network of partnerships with local employment and community agencies, employers, social service & referral programs, and other relevant stakeholders;
- Excellent communication skills (oral and written);
- Proven ability to successfully work with and support individuals from a broad range of cultural backgrounds based on a sensitivity to and understanding of the unique challenges they may face;
- Strong administrative skills and computer proficiency with specific emphasis on MS Office (Word, Excel, Outlook) and customized databases;
- Multilingual (English plus French or another language) ability to communicate effectively with Clients, both verbally and in writing is preferred
- We respectfully acknowledge the Coast Salish, Lək̓ʷəŋən, W̱SÁNEĆ, Stó: lō, and Syilx peoples on whose unceded lands we are grateful to live, work and play.   _

**Salary**: From $53,056.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Application question(s):