Retrieval Specialist

**Harbor** is seeking a **Retrieval Specialist **for a full-time, virtual position based in the US, Manila or Canada. This role is flexible working between the hours of 11:00 - 8:00pm Eastern Standard Time.

**Responsibilities**:

- Procure known-item document retrieval of journal articles, book chapters/sections, and other legal and non-legal documents
- Pull cases, dockets, and other court documents via the most efficient and cost-effective resources
- Execute Interlibrary loans and maintain log of loaned and borrowed items
- Assist with creation and maintenance of passwords for electronic resources and forgotten password requests
- Support large data projects/requests, library department initiatives, and other projects as assigned
- Provide excellent customer service

**Qualifications**:

- College degree required
- At least one year of previous law library experience strongly preferred
- Familiarity with a ticketing intake system, helpful
- Familiarity with legal research resources, including but not limited to, Westlaw Find & Print, Lexis Get & Print, HeinOnline, Pacer, CNS
- Familiarity navigating state court websites
- Accuracy and attention to detail
- Highly effective organizational and problem-solving skills
- Computer proficiency in Word and Excel
- Ability to work effectively in a fast-paced customer-service oriented environment
- Ability to work independently and as a member of a team

**About Us**:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 650+ strategists, technologists, and specialists navigate alongside our clients - leading law firms, corporations, and their law departments - to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
- Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law._