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Branch Administrator

2 weeks ago

Kitchener, Canada Graybar Canada Full time

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our **Kitchener** branch.

**Branch Administrator**

**Purpose**:
To provide friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures.

**Major Responsibilities**:

- Invoice Direct Order billings.
- Process all branch customer returns.
- Schedule and coordinate appointments, meetings and events as required.
- Receive and forward telephone inquiries to appropriate person and provide general information to clients and the public.
- Prepare typed documents for Management using Word and Excel.
- Provide administrative assistance and support to senior department managers.
- Work with vendors to resolve shortages and delivery problems.
- Expedite all purchase orders and maintain delivery information.
- Assist in daily invoicing and scanning of pick tickets.
- Verify and balance Cash Sales transactions.
- Process nonstock and defective returns to vendors in a timely manner.
- Issue credits and rebills to customers where applicable.
- Process tax corrections.
- Provide back-up support for Branch purchasing.
- Provide back-up support for Switchboard Receptionist.
- Greet and assist incoming customers, vendors and other persons.
- Other duties as assigned.

**Preferred Skills & Experience**:

- University degree, college diploma or equivalent experience considered an asset.
- Exhibits excellent time management and organizational skills.
- Must have a very high level of attention to detail and accuracy.
- Practice excellent spoken and written communication and interpersonal skills.
- Ability to work under pressure and experience managing customer requests.
- Ability to prioritize to meet deadlines.
- Must be enthusiastic and enjoy working with people in a busy office environment with minimum supervision.
- Proven data entry, data editing and typing skills.
- Knowledge of supplies, equipment and/or services ordering, as well as inventory control of these items.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

**NO PHONE CALLS OR AGENCIES PLEASE.**

Graybar Canada's Covid-19 Policy - when provincially allowed, mask mandate applies to non-vaccinated employees.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative experience: 2 years (preferred)

Work Location: One location