Detachment Services Assistant

**Detachment Services Assistant - RCMP**

**The Job**

The Town of Edson seeks an energetic, competent, and resilient administrator to work in our RCMP detachment. This job isn’t for the faint of heart: only a tough-minded, well-organized administrator with a patient demeanour and a team-oriented outlook will do.
- Two years of post-secondary school OR an acceptable combination of education, training and/or experience relevant to the position,
- The ability to produce and process various correspondence, transcribe, and maintain office systems,
- The ability to effectively use various administrative and operational automated systems utilized by the RCMP,
- Excellent communication skills, and
- _**Terms of Employment are contingent upon possession of Security Clearance to a level of Enhanced Reliability pursuant to the Federal Government. **_

Please see the below Job Description for a more detailed picture.

**How do you apply?**

Tell us who you are, what you value, and why you think this position is a good fit for you in that cover letter**. **If you plan to relocate for this position, please clearly indicate this.
- **We thank all applicants for their interest, however, only those selected for interviews will be contacted.**_

**JOB DESCRIPTION**

**Position Duties**
- Receive, assess, and respond to the front counter and telephone inquiries, complaints, and requests for information (eg. joint police/community initiatives, criminal records checks, legislations, etc.) and services (eg. motor vehicle collision reporting, fingerprinting services, etc.) from the general public.
- Provide information, advice, and options to internal clients to assist in their understanding of and compliance with administrative operational policies, guidelines, processes, and procedures.
- Research, input, modify, manipulate, track, analyze, extract, and delete data and information in a variety of automated systems used by RCMP ( ie. CPIC, CJIM, PIRS, PROS, TEAM) and manual filing systems and extract statistical data when required.
- Maintain radio contact with regular members to provide pertinent information from data banks, relevant background material, such as the potential for violence, suicidal tendencies, call back-up, and other assistance for members, and to support the well-being and safety of members and involved general public/victims.
- Receive and record monies (eg. fines, fingerprints, copies of accident reports), prepare invoices, and handle petty cash as designated.
- Purchase and maintain office supplies and equipment, arrange for repairs and maintenance of equipment and facilities, and maintain inventory of supplies and equipment as designated.
- Provide a broad array of administrative support and services, such as: receiving, sorting, filing, and distributing mail: arrange courier services, assist in the storage and safekeeping of exhibits/evidence, when assigned; transcribe internal and external correspondence, and action ATIP requests under the guidance of the supervisor.
- Fulfill the Court Liaison Officer Duties as and when required.
- Actively participate in Formal Workplace Inspections in areas of responsibility
- Review pertinent Hazard Identification, Assessment, and Control worksheets on an annual basis as required by the Municipal Health and Safety Program
- Follow all Safe Work Practices and Procedures
- Immediately report any unsafe conditions, potential work hazards, or incidents to Supervisor.
- Perform other duties as assigned by Detachment Commander.

**Position Requirements**
- Successful completion of two years of post-secondary school OR an acceptable combination of education, training, and/or experience relevant to the position.
- Able to produce positive results through interaction with others: open and considerate of the needs and views of internal and external partners. Work either independently or cooperatively with others.
- Able to perform consistently in a competent manner and be punctual, organized, and focused.
- Able to effectively use various administrative and operational automated systems utilized by the RCMP. Take the required training for the various computer systems and databases used by the RCMP.
- Be pleasant, courteous and possess a helpful demeanour with the ability to remain composed under stressful situations or unpleasant encounters.
- Able to make appropriate, logical, and practical decisions.
- Ability to remain flexible and adapt to a variety of duties/responsibilities.
- Must be capable of dealing with highly sensitive materials or issues and maintain extreme confidentiality.
- Acquiring sufficient experience and knowledge relating to the procedure of the Alberta Judicial Process Act.
- Portray a professional image conducive to a Law Enforcement environment.
- Exceptional communication skills both written and verbal.
- **NOTE: Terms of Employment are contingent upon Security Clearance to a level of Enhanced Reliability pursuant to the Federal Government. **_

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