Manager Nu

**EXTERNAL VACANCY**

CLINICAL SERVICES
MANAGER OF PATIENT FLOW

NBRHC - NORTH BAY

interpersonal and leadership skills in program visioning, planning, resource allocation, service excellence,

research, and quality improvement. In addition, the Manager will promote patient-focused,

interdisciplinary care, both within the Hospital and the community.

This position requires an enthusiastic confident leader who is able to engage all staff in activities that

increase the quality of the patient experience, while optimizing efficiency in operations and patient flow.

This leader will be required to work collaboratively to develop and implement evidence-based changes,

provide a collaborative and supportive environment, and model professional and organizational core

program, including the offsite facility and with regional partners as well as working with the team to

optimize patient flow and carry out change initiatives.

workplace transformation within an inter-professional setting. We are seeking a leader who has a
demonstrated history of achieving results, leading change, and is able to think critically in a fast-paced
environment.

The Patient Flow Manager will be responsible for the following teams:

- Patient Flow Navigators
- Social Workers - Clinical
- Physician Assistants
- Admission Nurses

**JOB SUMMARY:**

Lead and mentor a multidisciplinary team by providing both administrative and clinical direction to ensure
effective collaboration and optimal patient flow outcomes.

Utilize data-driven insights to support and enhance the delivery of safe, high quality, patient-centered care,
ensuring that patient needs are met efficiently and effectively.

Drive the effective adoption and use of patient flow tools, such as Estimated Discharge Date (EDD) and
patient flow dashboards, to improve decision-making and optimize patient throughput.

Communicate with external stakeholders and partners to collaborate on opportunities for enhanced patient
experience and discharge processes.

Identify and implement strategies to preserve conservable inpatient days, continually seeking innovative
approaches to improve patient flow and reduce unnecessary admissions or extended hospital stays.

Foster a collaborative, inter-professional environment by holding team members accountable and building
strong partnerships with patients, caregivers, and other healthcare professionals to ensure a holistic
approach to care.

Oversee and manage daily resource utilization to ensure that staff, facilities, and equipment are allocated
efficiently to meet service goals and enhance patient flow performance.

Provide leadership for operating initiatives, program goals, and objectives to meet strategic

directions in partnership with the Clinical and Medical Director of the program

adverse health events, and promotion of quality in this organization

**QUALIFICATIONS**

**Certification/Experience/Knowledge: **

Relevant clinical degree at the Baccalaureate and Masters level 
Minimum of three (3) years of recent management or advance practice experience 
Recent relevant clinical experience working within the patient flow portfolio 
Excellent budgeting and financial management skills, and knowledge of funding and care delivery

models related to the Perioperative programs 

Experience with change management and innovation 
Current Non-Violent Crisis Intervention (NVCI) Certificate required (training delivered by Hospital

upon hire)

**Skills/Abilities**: 

Superior leadership, communication, team building and creative problem solving skills 
Demonstrated coaching and empowering style of management 
Demonstrated ability to support and contribute to a culture of safety and prevention of adverse health

events, and promotion of quality in our organization 

Criminal Reference Check including the Vulnerable Sector Check recent within six (6) months is a

requirement

**The posting will remain open until the positions are filled.**
- NBRHC is committed to achieving 100% compliance with its COVID-19 Vaccine Policy. As a result, please be advised _
- that in order to be eligible for employment at the Health Centre, all new hires must be compliant with our COVID-19 _
- Vaccination Policy and must be fully vaccinated prior to commencing employment. To be considered fully vaccinated, _
- an individual must have received the full series of a COVID-19 vaccine or a combination of COVID-19 vaccines _
- approved by the World Health Organization (e.g. two doses of a two-dose vaccine series or one dose of a single-dose _
- vaccine series) and received the final dose of the COVID-19 vaccine at least 14 days ago._**_ _**
- to the Ontario Human Rights Code._**_ _**
- North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance _
- with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during _

**We are an equal opportunity employer. We tha